MacBook & USB-C Multiport Adapter not detecting displays...?

I have a MacBook. The USB-C Multiport Adapter is installed, but the HDMI is not detecting any displays. The HDMI cord is good and has been used recently. Is this a problem with the adapter? Or my computer? I've tried everything I can find online. Help????

MacBook, OS X El Capitan (10.11.6)

Posted on Sep 14, 2016 5:23 PM

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1 reply

Sep 16, 2016 5:00 AM in response to anniebecca

Greetings anniebecca,
Thank you for using Apple Support Communities. It seems like you want to use an external display with your MacBook. I would recommend you read these articles, they may be able to help troubleshoot and isolate the issue.

Get help with video issues on external displays connected to your Mac - Apple Support
Another thing you can do is to reset the NVRAM since this is with a second display.
How to Reset NVRAM on your Mac - Apple Support
Take care.

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MacBook & USB-C Multiport Adapter not detecting displays...?

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