ios10 update= iphone not available in windows explorer

After upgrading to ios10, my phone is available in itunes but not windows explorer.

How are users expected to access photos from their PC? (and don't say buy a mac...)

iPhone 6 Plus, iOS 10

Posted on Sep 14, 2016 8:56 PM

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3 replies

Sep 18, 2016 8:52 AM in response to CarlAVII

Thanks for the inputs Allen A; however, tereora's issue seems to be that Windows Explorer doesn't recognize that the phone is connected although iTunes backup runs without a problem. I am having the same issue directly linked to the iOS 10.0.1 update. Until resolved, I have no way to navigate the phone to grab and back up pictures as I do not (and have no intention to) backup to the cloud.

Does any one have any ideas what the issue may be (I know it's early)? I am running Windows 7 Home Premium SP1 64-bit. I am using iPhone 6s. Thanks for any advice.



UPDATE: I discovered I had not run the photo library app yet. Once I ran it on the phone and went through the start-up screens following the update--then reconnected it to computer--Windows could recognize it. Hope the same for others.

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ios10 update= iphone not available in windows explorer

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