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Helpful answers
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Sep 15, 2016 4:36 PM in response to rachael2016by alex_h1,Hi rachael2016,
Welcome to the Apple Support Communities! It sounds like you and your husband are exploring the new effects in iMessage with iOS 10. If the animation is not happening on your husband's iPhone, have him check his Reduce Motion settings in Settings > General > Accessibility. If Reduce Motion is enabled (green button), turn this setting off.
Reduce screen motion on your iPhone, iPad, or iPod touch
When Reduce Motion is on, certain screen effects change or are disabled on your device, including:- You can't send or receive bubble effects or full-screen effects in Messages.
Use message effects with iMessage on your iPhone, iPad, and iPod touch
Enjoy the rest of your day! -
Sep 20, 2016 11:23 AM in response to alex_h1by E-2,I'm having this same problem. I've made sure the Reduce Motion setting is turned off. I can do everything but see the drawings as animations. They come to me as static images.
