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All replies
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Helpful answers
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Oct 3, 2016 10:27 PM in response to Moracby rosehill,Mine is working fine now since I updated to 10.0.2
it might just require setting the wake and sleep times again
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Oct 3, 2016 10:46 PM in response to Moracby alexkli,Since a few days it started working for me. Don't remem if it was after the 10.0.2 update. I did change the sleep/wake settings a few times again.
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Oct 4, 2016 3:44 AM in response to Moracby saintjake,I have a new 7+ and had the same issue. I called Apple support. She had me change from the five days chosen to having the alarm work on all 7 days and then change the reminder from the delay to at bedtime. And other words immediate. And then we tested it. Suddenly the problem went away then I went back to my original days and time delay and the problem was not there anymore. We'll see if that stays that way but it was fine last night.
Now here's the funny part! When I brought this up to the customer service Apple rep, on the phone, it was the first call she took at this kind, and she suddenly realized her's had never worked either LOL! She truthfully had never thought about it, but realize that she never saw the announcement and reminder jingle come up on her phone in advance of the alarm sleep cycle. Just like mine! So she was experimenting as she consulted and gave me suggestions.
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Oct 4, 2016 1:11 PM in response to Moracby Koolkirtzz,Is there anyone from Apple watching this thread? Several people have the same issue including me. Is there a fix to this problem?
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Oct 4, 2016 1:36 PM in response to Koolkirtzzby KiltedTim,No. Apple is not here. this is a user forum.
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Oct 5, 2016 12:52 AM in response to Moracby machineinindia,Having the same issue. Seems to work if the settings are adjusted--the reminder time & the bed/wakeup times itself--but that's naturally not a full fix, seeing as you have to do that every day to get it to work. My alarm goes off in the morning & the sleep tracking works also.
I find it odd that an Apple app of all things would be having issues pushing a time-based notification, that strikes me as elementary for any app.
Edit: Running 10.0.2 btw.
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Oct 5, 2016 3:40 AM in response to saintjakeby saintjake,Here's the follow up. As I mentioned it worked fine after we toggled settings of my bedtime app. But last night, one day later, it did not work.
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Oct 5, 2016 3:43 AM in response to machineinindiaby saintjake,See my postings too! Thanks for putting yours in! I couldn't understand why, after it worked fine the night before when I toggled my settings, it stopped working again the next night. If I'm having the same experience as you, then that means every day I have to toggle my settings to get it to work. It might be easier, to just set a recurring reminder LOL! I believe those are working fine LOL!
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Oct 6, 2016 12:34 PM in response to saintjakeby Koolkirtzz,I tried this and it worked for me. Basically I changed the alarm to all days and the reminder to "at bedtime". And then I changed the days to the days I wanted the alarm to go and also changed the reminder to "15 minutes before" so far it has reminded me since the past two days. Hopefully it keeps working.
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Oct 6, 2016 12:35 PM in response to saintjakeby Koolkirtzz,I tried this and it worked for me. Thanks! It's been working for the past two days let's see if it keeps working in the future.
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Oct 8, 2016 12:44 PM in response to Moracby machineinindia,Update everybody: got to a senior level Support specialist; the issue is known, there is no current quick fix. It is a genuine bug. I'm going to be sending device logs to Support this week to help engineering collect more information to fix it in the next iOS update.
I've tried all of the 'fixes' listed here btw, none seem to work more than a day for me. Part of the difficulty in testing this is that it always works the day it's adjusted, so any 'fix' seems to work at first. So, anyway, rest assured a solution is on its way.
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Oct 10, 2016 8:55 AM in response to Moracby OrionEridanus,I installed iOS10 about a week and a half ago, and I thought the bedtime reminders were really cool. Mine also stopped working after a few days; specifically that will still give me a notification, but the chime does not sound. I am running 10.0.2 iPhone 6 Plus.
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Oct 11, 2016 4:12 AM in response to Moracby lpuerto,I have the same problem too. I set up last Sunday and worked fine that night. Yesterday didn't work again... It's a pity because it's a really cool feature. It isn't esencial, but it's an interesting plus.
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Oct 11, 2016 8:37 PM in response to Moracby OrionEridanus,I installed iOS10 about a week and a half ago, and I thought the bedtime reminders were really cool. Mine also stopped working after a few days; specifically that will still give me a notification, but the chime does not sound. I am running 10.0.2 iPhone 6 Plus.
The last couple of days I did an experiment. I set the time on my night shift to after the bedtime reminder, and the bedtime reminder time worked. Today I set my night shift time back to before the bedtime reminder and tonight the bedtime chime did not go off.
I think Nightshift interferes with it for some weird reason. Could be a coincidence, and I am interested to hear what other people find.
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Oct 12, 2016 1:03 AM in response to OrionEridanusby machineinindia,I think you cracked the case! Same setup as you, 10.0.2 6 Plus--manually disengaged Night Shift and my Bedtime notification worked fine. I've changed my Night Shift schedule to anticipate this, & I'm excited to see if it continues to work.
While this obviously isn't a long-term solution, I'll pass this info on to the senior support specialist handling the case with me. Hopefully we'll get 10.0.3 quickly; I really liked having graduated plateaus heading toward sleep, starting with Night Shift, going into a half-hour Bedtime reminder, then killing notifications with Do Not Disturb.
Soon!