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Helpful answers
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Sep 15, 2016 12:09 AM in response to tiffany.b93by Ingo2711,Sorry, but if for some reason the backup got damaged and can't be used, you'll have to choose another backup to restore from. Any other error messages given?
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Sep 15, 2016 12:40 AM in response to Ingo2711by tiffany.b93,I have never had a problem before with restoring back ups. It could be an iOS 10 bug since it's so new. But no that's the only message that pops up.
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Sep 15, 2016 1:00 AM in response to tiffany.b93by Ingo2711,If you backed up to iCloud, can you choose to restore from another, older backup?
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Sep 16, 2016 10:17 AM in response to tiffany.b93by payetteforward,Hey Tiffany, I think this article about what to do when you get the "cannot restore backup" message should help you solve the problem.