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Helpful answers
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Sep 15, 2016 3:52 AM in response to Chailatte9by Carolyn Samit,★HelpfulEven though your Mac is new check to see if there's an OS X update available.
Open the App Store then select Updates from the menu.
Latest OS X version available for a new Mac is 10.11.6.
That may be why you are seeing the spinning beach ball.
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Sep 15, 2016 3:55 AM in response to Carolyn Samitby Chailatte9,I do have latest updates installed. I wonder if it is a Sleep issue? I will experiment with it. Thanks for your advice.