Macbook Pro 15" late 2013 too slow performance

Hi everyone,

My macbook pro 15" late 2013 me294, Core i7 haswell 2.3Ghz, Ram 16GB, SSD PCI 256GB, GT 750m & Iris Pro.

Geek benchmarks of multicore is too lower than another macbook same type (Me 294).

This is my macbook: Multi-core benchmarks score about 6000

https://browser.primatelabs.com/v4/cpu/337791

https://browser.primatelabs.com/v4/cpu/337570

This is another same type (Me 294): Multi-core benchmarks score about 12000

https://browser.primatelabs.com/v4/cpu/search?q=model:%22MacBook%20Pro%20(15-inc h%20Retina%20Late%202013)%22%20platform:…


I restart before benchmarks, I don't know why?

MacBook Pro with Retina display, OS X El Capitan (10.11.6), null

Posted on Sep 15, 2016 2:46 AM

Reply
18 replies

Sep 15, 2016 5:22 AM in response to dialabrain

Thanks for your support,

Here my result:

EtreCheck version: 3.0.3 (307)

Report generated 2016-09-15 19:17:59

Download EtreCheck from https://etrecheck.com

Runtime 1:36

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Computer is too slow


Hardware Information:

MacBook Pro (Retina, 15-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,3

1 2.3 GHz Intel Core i7 CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 316


Video Information:

Intel Iris Pro

Color LCD 2880 x 1800

NVIDIA GeForce GT 750M - VRAM: 2048 MB


System Software:

OS X El Capitan 10.11.6 (15G1004) - Time since boot: less than an hour


Disk Information:

APPLE SSD SM0256F disk0 : (251 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Untitled (disk1) / : 249.78 GB (221.74 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 250.14 GB Online


USB Information:

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Configuration files:

System Integrity Protection status: disabled


Gatekeeper:

Anywhere


Kernel Extensions:

/Applications/TechTool Pro 8.app

[not loaded] com.micromat.driver.spdKernel (1.0 - SDK 10.11 - 2016-09-13) [Support]

[not loaded] com.micromat.driver.spdKernel-10-8 (1.0 - SDK 10.8 - 2016-09-13) [Support]


/Library/Extensions

[loaded] com.intel.kext.intelhaxm (6.0.3 - SDK 10.9 - 2016-09-13) [Support]


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 162 Apple tasks

[running] 69 Apple tasks


System Launch Daemons:

[not loaded] 47 Apple tasks

[loaded] 160 Apple tasks

[running] 84 Apple tasks


Launch Agents:

[loaded] com.oracle.java.Java-Updater.plist (2016-09-12) [Support]


Launch Daemons:

[not loaded] com.intel.haxm.plist (2016-06-12) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2016-09-12) [Support]


User Launch Agents:

[loaded] com.google.keystone.agent.plist (2016-09-12) [Support]


User Login Items:

GoTiengViet Application Hidden (/Volumes/GoTiengViet/GoTiengViet.app)


Internet Plug-ins:

Default Browser: 601 - SDK 10.11 (2016-09-13)

QuickTime Plugin: 7.7.3 (2016-09-13)

JavaAppletPlugin: Java 8 Update 101 build 13 (2016-09-12) Check version


3rd Party Preference Panes:

Java (2016-06-22) [Support]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

25% Google Chrome Helper(8)

3% Google Chrome

3% WindowServer

2% fontd

2% kernel_task


Top Processes by Memory:

1.63 GB Google Chrome Helper(8)

823 MB kernel_task

246 MB Google Chrome

213 MB mdworker(10)

147 MB WindowServer


Virtual Memory Information:

11.00 GB Free RAM

5.47 GB Used RAM (1.35 GB Cached)

0 B Swap Used


Diagnostics Information:

Sep 15, 2016, 07:13:22 PM Self test - passed

Sep 13, 2016, 11:29:50 PM /Library/Logs/DiagnosticReports/WindowServer_2016-09-13-232950_[redacted].cpu_r esource.diag [Details]

/System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer

Sep 13, 2016, 09:08:13 PM /Library/Logs/DiagnosticReports/TechTool Pro 8_2016-09-13-210813_[redacted].cpu_resource.diag [Details]

/Applications/TechTool Pro 8.app/Contents/MacOS/TechTool Pro 8

Sep 12, 2016, 11:05:23 PM /Library/Logs/DiagnosticReports/storedownloadd_2016-09-12-230523_[redacted].cpu _resource.diag [Details]

/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/st oredownloadd



Sep 15, 2016 6:13 AM in response to leetron007

google chrome helper is using 25% of your CPU. It has been argued here that Chrome is or isn't a problem for many OS X users so I know Brains stance and I don't wish to argue with his personal experience or expertise, but you could try to remove it and see for yourself it there is any difference, if not simply reinstall it and you've rulled it out.


Shut down, disconnect all external devices and test your hardware

Using Apple Hardware Test - Apple Support

if no issue are found aboot into safe mode

Try safe mode if your Mac doesn't finish starting up - Apple Support

then reboot normally with external devices still disconnected and test


and geekbench is based on an "out of the box" system, not one actually configured for a user so take it with a grain of salt and a heaping pitchfork of suspicion.

Sep 15, 2016 6:26 AM in response to leetron007

One thing strikes me: on one hand, you have FileVault enabled, which indicates a concern with the privacy of your data; on the other hand you went out of your way to disable SIP (System Integrity Protection), rendering your system more vulnerable to malicious software.


I personally would advise against using FileVault unless:

1) the sensitive nature of the documents justifies it or you are under superior orders to use it

and

2) the data is safely backed up (which is true also for nonencrypted drives, but even more critical in this case)



One other thing: I presume the application GoTienViet has something to do with input in the Vietnamese language.

It may make sense to set is as a login item, but it is starting not from the Applications folder; it is starting, I presume, from a disk image.

Sep 15, 2016 6:40 AM in response to leetron007

About Chrome, I ran EtreCheck just to make a point, Chrome, although open and running doesn't even make it to the top CPU%…

Top Processes by CPU: ⓘ

3% kernel_task

2% WindowServer

2% fontd

1% launchd

0% sysmond


Top Processes by Memory: ⓘ

1.69 GB kernel_task

1.38 GB softwareupdated

1.22 GB firefox

786 MB plugin-container

655 MB Google Chrome Helper(6)

On the other hand, When I ran Activity Monitor, it used 27% of the CPU for a couple seconds. I'm not uninstalling it either.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Pro 15" late 2013 too slow performance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.