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Q: Purchased Songs Still Cannot Be Downloaded iOS10

Purchased Songs Still Cannot Be Downloaded iOS10

 

I updated my iPhone 6s+ to iOS10 hoping this would fix the Music app I have been experiencing since the last iOS9 firmware but that is a different issue.

 

My iPhone 6s+ got bricked during an over the air iOS10 update from iOS9. I was able to restore it to iOS10 factory settings via iTunes on my Macbook Air.

 

I am now in the process of downloading my entire music library I purchased in the iStore. I have successfully downloaded my entire songs/albums except for 6 particular songs. I go to iStore > More > Purchased > Music > Not On This iPhone > All Songs. The same songs I am trying to download are still listed as not yet downloaded. I went ahead and downloaded them, one by one at first, then all at once, the play button will appear next to the 6 songs but when I restart or visit the Album or Single, it is not listed in the Music app. I go ahead check the iStore, the songs are listed not downloaded.

 

I have restarted and redownloaded, the same 6 songs are still not saved on my iPhone for offline use. I have a screenshot attached to help you understand my issue.

 

Error.jpg

 

Hope you can help, Apple Tech Support or Apple Community Members.

 

Thanks,

 

JP

iPhone 6s Plus, iOS 10

Posted on Sep 15, 2016 3:33 AM