mbkeys

Q: Missing playlists after ios10 update on iphone

my 2 playlists are missing after my update to IOS10?  Why is this and how do i get them back?

iPhone 6 Plus, iOS 10

Posted on Sep 15, 2016 4:43 AM

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Q: Missing playlists after ios10 update on iphone

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  • by amjpereira,

    amjpereira amjpereira Sep 15, 2016 4:46 AM in response to mbkeys
    Level 1 (22 points)
    iPhone
    Sep 15, 2016 4:46 AM in response to mbkeys

    Hi,

     

    For what i can see, playlist information is recorded on the device and not on the backups so if when updating the device by iTunes you selected restore and update instead of update only, then the playlist information seems to be deleted and lost.

     

    You need to create a new playlist and if possible sync it with iTunes.

     

    Best Regards