Viradue

Q: iTunes 12.5.1 deployment issue

I have the problem with custom installation via SCCM 2012 the new version of ITunes 12.5.1

Below is my the script for installation.....The application has been installed but I am not able to open iTunes on users PC.

I got 2 errors:

 

The first error message:

The procedure entry point AVCFPlayerSetClientEnforcedExternalprotectionMethod could not be located in the dynamic link library AVFoundationCF.dll

 

The second error message:

iTunes was not installed correctly. Please reinstall iTunes

Error 7 (windows error127)

 

 

I also would like to remark I cannot install quicktime and Bonjour in my environment.

 

Could you please let me know what can I do?

 

 

echo Installing Apple Application Support

start "" /wait msiexec /i "AppleApplicationSupport.msi" /qn /norestart ALLUSERS=true

 

echo Installing Mobile Device Support

start "" /wait msiexec /i "AppleMobileDeviceSupport.msi" /qn /norestart

 

echo Installing iTunes

start "" /wait msiexec /i "iTunes.msi" /qn /norestart

 

echo Cleaning Up Installation

if exist "C:\Users\Public\Desktop\iTunes.lnk" del "C:\Users\Public\Desktop\iTunes.lnk"

 

exit /B %EXIT_CODE%

iTunes 12.5.1, Windows 7

Posted on Sep 15, 2016 5:52 AM

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Q: iTunes 12.5.1 deployment issue

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  • Helpful answers

  • by turingtest2,

    turingtest2 turingtest2 Sep 15, 2016 6:44 PM in response to Viradue
    Level 10 (85,798 points)
    iPod
    Sep 15, 2016 6:44 PM in response to Viradue

    Entry point errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel.


    You might want to try explicitly uninstalling the old packages and cleaning up before installing the new ones. Dependent services should be stopped before hand.


    Unless you have a functional requirement for QuickTime it should no longer be installed.


    See Troubleshooting issues with iTunes for Windows updates for general advice.

     

    tt2

  • by Viradue,

    Viradue Viradue Sep 15, 2016 11:56 PM in response to turingtest2
    Level 1 (8 points)
    iTunes
    Sep 15, 2016 11:56 PM in response to turingtest2

    Thank you for the answer.

     

    The problem still persist. I already deleted problematic dll, repaired app from control panel.

    I did the installation on the new machine... where was no iTunes before...and also it does not work.

     

    If you have another tips please let me know...as I have so many customers with apple devices who wants to connect their equipment to PC.