iOS 10 to UConnect via USB

I still have the issue where my phone only plays music through uconnect and if I try to play anything else from an app it stays mute. I contacted uconnect and they said they dont test apps and uconnect is designed to only play music and phone. So it is a uConnect issue because they don't updadte their software to be compatible with the new IOS. That's what is causing all the problems. I never had issues with the system in my old Kia- I wish Crysler/Jeep would take responsability in fixing this for us iPhone users!

OK here's the fix. First I tried to reset my phone. That didn't work. Tried my wife's iPhone, worked great. So what goes it was plugging my phone into my computer and doing a restore of the IOS firmware. Then magically it worked.

Hi thejpesola!

I understand you're having issues with your iPhone not playing audio through your UConnect 8.4N. I know it's important to have Bluetooth audio working right, I'm happy to offer some help. Please try all of the suggestions in this article, including contacting Chrysler to inquire about a firmware update for the UConnect 8.4N as well.

Get help connecting your iPhone, iPad, or iPod touch with your car stereo

Thanks for using Apple Support Communities.

Cheers!

Same problem.

Jeremy - this is not a bluetooth issue. In a vehicle with uConnect, when an a iphone (or ipod) is connect to it via a usb syc cable, the in car stereo detects the iphone (iphone music) and automatically switches to it.

Since iOS 10, the car will still detect the iphone being connected via usb syn cable. It still switches automatically to ipod input in the car stereo. You can still see what is playing on the car stereo screen etc. BUT, the audio comes out of the phone speakers and no the car.

The bluetooth connect to the car audio for the purposes of phone calls etc still works fine.

This issue has happened to a number of phones we have updated to iOS 10. Older phones are still OK. So it is an iOS 10 issue.

I have an iPhone 6 and usually play music through my A/V receiver by connecting to a USB port. After upgrading to iOS 10, I have the same symptoms explained here: the receiver shows what song is playing so the connection is good and the iPhone is charging but the audio comes out through the phone, not the receiver.

BLuetooth is unrelated.

ANy suggestions? It feels like a bug.

John

I have a 2014 Dodge Ram w/o navigation. It is currently at version (the latest available for my model) MY13_MY14_RA3_16_13_13. With my iPhone 7 (ios10) unplugged from any usb port (I never use them), the only way I get turn by turn navigation from my iPhone Maps app is to have my radio set to bluetooth. The phone also does not ring through the radio speakers. My iphone 6 worked perfectly. Called support at Unconnect..they had no clue as to when an update would be available to fix these issues. I'm seriously thinking about returning my iPhone 7.

scott

Just an update for you all....

I had my 2015 Jeep serviced the other day. They needed to do the safety recall for the park brake issue. This is just a firmware update for the transmission module. Along with this they updated 4 other modules, one of which was in the in-car system.

I can report that the phone is now working properly. I've also checked 2 other iPhone 5S's that had been updated to iOS 10 and displayed the same issue. These both work as well.

So I don't know if was the firmware upgrade or the fact thye would have rebooted the whole system in the process that fixed it.

Maybe rather than a service check - could you try fulling the fuse on the in-car system to force it do a full hard reboot??

Cheers

Found instructions on the uconnect website about how to see if an update is available and how to install at home.

Trying soon and hoping it restores the audio after the iOS 10 update.

https://www.driveuconnect.com/software-update/?origin=j

I tried this, updated my Uconnect and sound is still only coming out of phone when using USB. Like others, I can see the track info on Uconncet, just no sound. Help!

Having the same issue here with my '16 Grand Cherokee. I am pretty sure it was working under iOS9, but since upgrading to 10, audio only plays through the iPhone and does not have a USB/Connect option when I try to change the output device. I am able to fully browse / control the audio with the headunit.

Looked at the uConnect website and it says there are no upgrades for my system at this time.

I installed the iOS 10.1 public beta last night and it completely fixed this issue for me. WHEW.

I had this issue with my 2014 Dodge Durango and my iPhone 7+ on iOS 10.0.2. I just updated to the latest software on my Dodge (16.13.13) and it fixed the issue.