ShelleyKay

Q: Exchange Contacts subfolder won't sync to iPhone


I use a hosted Exchange 2013 email mail server with Outlook 2010 on a Windows 7 PC.  I have 2 contacts folders: The main Contacts folder is for personal contacts and a subfolder of the main Contacts folder for business contacts.    The subfolder for business contacts does not sync to my iPhone.

The subfolder for business contacts DOES sync on my iPad.  My Mail, contacts and calendars settings in both iPad and iPhone match.

iPhone 6s Plus  iOS version 9.3.5

iPad Mini 2 iOS Version  9.3.5

Exchange 2013

Outlook 2010

Can anyone tell me how to get my business contacts subfolder to sync?  It is listed in my Contacts Groups and it is checked but empty.

 

Thanks.

iPhone 6s Plus, iOS 9.3.5

Posted on Sep 15, 2016 6:32 AM