I have an old ipad. I need to set it up as i forgot my old apple id and password and now its asking for it for the ipad to be set up. Please help

i forgot the apple id and password of my old ipad. How can i set it up without those required data?its on activation lock.

iPad 2

Posted on Sep 15, 2016 8:42 AM

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2 replies

Sep 15, 2016 8:43 AM in response to alma lou77

Have you tried : If you forgot your Apple ID - Apple Support ? If you can find/remember your id, to reset its password : http://iforgot.apple.com


If you still can't find it, and if you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

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I have an old ipad. I need to set it up as i forgot my old apple id and password and now its asking for it for the ipad to be set up. Please help

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