Lady Engineer

Q: Siri IOS10 Call Issue

I use Siri daily...after upgrading to IOS 10, the following happens.

 

Say, I ask Siri to find the nearest grocery store, it finds it, then Siri ask "Do you want directions or call", I say call. (It use to just call, now it ask "Who would you like to call. It should just call the grocery store it just asked to call, but does not.

 

I tested this today extensively.

 

Thanks for reading this.

Posted on Sep 15, 2016 8:40 AM

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Q: Siri IOS10 Call Issue

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  • by chris_g1,

    chris_g1 chris_g1 Sep 16, 2016 7:15 AM in response to Lady Engineer
    Community Specialists
    Sep 16, 2016 7:15 AM in response to Lady Engineer
    Hi Lady Engineer,

    I understand that Siri is not performing the right task when you request it. Siri is such a great personal assistant! Please have a quick look at the link below specifically the section makes "Get help with Siri"  to troubleshoot Siri and verify that it is working and setup correctly. 


    Use Siri on your iPhone, iPad, or iPod touch​
     
    Get help with Siri

    If "Hey Siri" isn't working, make sure that "Hey Siri" is turned on under Settings > General > Siri.
    Siri might say, "Sorry, I'm having trouble connecting to the network," or "Try again in a little while." This is probably a network issue. Check your Internet connection and try again later.
    When you're using Siri to dictate, dictation is limited to about 30 seconds.
    If Siri isn't available, or doesn't understand or respond to questions
    Before you try these steps, make sure that your device works with Siri. After each step, see if Siri is working.
    Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
    On your iOS device, make sure that Siri is turned on under Settings > General > Siri. 
    Restart your iPhone, iPad, or iPod touch.
    On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
    If you're using an iOS device, try to use Siri with a headset. If Siri only works when you're using a headset, get help with the microphones on your device.
    Contact Apple Support.
    If Siri doesn't make a sound when you hold down the Home button
    On your iPad or iPod touch, Siri will chime when it's time to ask a question. If you have an iPhone with iOS 9 or later, Siri will vibrate instead. You'll only hear the chime on your iPhone with iOS 9 or later when you're using headphones.
    Siri will also chime when you use "Hey Siri" on a device with iOS 9 and later.

     



    The steps above should have Siri working as expected. Thanks for using Apple Support Communities to post your question. Enjoy iOS 10!!
    Cheers.