I have a strange problem with my RAM being taken over by Installers. When I check the Activity Monitor, 3 Installers are open and they start at around 80 MB of RAM used to about 7 or 8 after 10 minutes or so.

Question

Level 1

4 points

I have a strange problem with my RAM being taken over by Installers. When I check the Activity Monitor, 3 Installers are open and they start at around 80 MB of RAM used to about 7 or 8 after 10 minutes or so.

I have a strange problem with my RAM being taken over by Installers. When I check the Activity Monitor, 3 Installers are open and they start at around 80 MB of RAM used to about 7 or 8 Gigs after 10 minutes or so. I have to force them to quit, but I don't know what I'm closing or why they open in the first place. Apps downloaded from iTunes ???

Also, the Console has opened with this same message a few times, but I don't know what it means.

Any help would be appreciated.

Posted on Sep 15, 2016 10:01 AM

Reply

Answer 1

Sep 15, 2016 1:36 PM in response to Mysthral

Hi,

The last is a picture of Terminal's window.

Just because it lists "Console" does not mean it has anything to do with that app.

You have not said why or what you are trying to install so I can't help with that.

You could use Activity Monitor to Quit them.

After highlighting an item use the X in a stop sign type icon and Confirm Force Quit.

9:36 pm Thursday; September 15, 2016

 iMac 2.5Ghz i5 2011 (El Capitan)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone and an iPad (2)

Reply

Answer 2

Mysthral Author

Level 1

4 points

Sep 15, 2016 2:12 PM in response to Mysthral

Thanks Ralph

What I failed to make clear is that I was not installing anything. I did an update with iTunes, for a lot of apps two days ago, and it was taking forever for them to do so. I even had to quit a few times because it was slowing down my Mac like crazy. I was just wondering if it wasn't residual Installers from the updates that were "waking up" and deciding to install themselves. The problem is that it gobbles up so much RAM that it makes the computer almost unusable... unless I quit the process of course. So, I still don't know what they are trying to install.

As for the Terminal window (sorry, I goofed on that one), it's been popping up for no reason several times this month and since I'm not geeky enough, I don't know what it means. Lots of things I don't know! lol

Reply

Answer 3

Eric Root

Level 10

684,027 points

Sep 16, 2016 7:02 AM in response to Mysthral

Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Reply

Answer 4

Barney-15E

Level 10

112,518 points

Sep 16, 2016 7:32 AM in response to Mysthral

The Open Files and Ports may give a hint as to what is installing.

Is there anything in your Login Items that looks odd?

Reply

Answer 5

Mysthral Author

Level 1

4 points

Sep 16, 2016 7:04 AM in response to Eric Root

Hello Eric

I guess from the type in red that there are some issues, maybe you can explain what they are ?

Thank you

Pierre

EtreCheck version: 3.0.3 (307)

Report generated 2016-09-16 09:57:37

Download EtreCheck from https://etrecheck.com

Runtime 4:43

Performance: Good

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.

Problem: Computer is too slow

Hardware Information:ⓘ

iMac (27-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac14,2

1 3,5 GHz Intel Core i7 CPU: 4-core

24 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

BANK 0/DIMM1

4 GB DDR3 1600 MHz ok

BANK 1/DIMM1

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac

Video Information:ⓘ

NVIDIA GeForce GTX 780M - VRAM: 4096 MB

iMac 2560 x 1440

Cintiq21UX 1600 x 1200 @ 60 Hz

System Software:ⓘ

OS X El Capitan 10.11.6 (15G1004) - Time since boot: about one day

Disk Information:ⓘ

APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

ImaginateurVideo (disk0s2) / : 999.35 GB (333.79 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information:ⓘ

LaCie Rikiki USB 3 500,11 GB

EFI (disk4s1) <not mounted> : 210 MB

LaCie 500 G (disk4s2) /Volumes/LaCie 500 G : 499.76 GB (37.08 GB free)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Tablet DTZ-2100

M-Audio iControl

Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard

Focusrite Scarlett 2i2 USB

Seagate FreeAgent 500,11 GB

EFI (disk5s1) <not mounted> : 210 MB

Jobs (disk5s2) /Volumes/Jobs : 499.76 GB (85.43 GB free)

Seagate Expansion Desk 3 TB

EFI (disk3s1) <not mounted> : 315 MB

LaCie 500 G BU (disk3s2) /Volumes/LaCie 500 G BU : 553.10 GB (100.46 GB free)

Jobs BU (disk3s3) /Volumes/Jobs BU : 571.96 GB (157.25 GB free)

Logic BU (disk3s4) /Volumes/Logic BU : 374.75 GB (303.22 GB free)

VIDEO Terra BU (disk3s5) /Volumes/VIDEO Terra BU : 1.50 TB (883.81 GB free)

LaCie LaCie Hard Drive USB 1 TB

EFI (disk1s1) <not mounted> : 210 MB

Vide (disk1s2) /Volumes/Vide : 999.86 GB (974.28 GB free)

Apple Inc. MacBook Air SuperDrive

Firewire Information:ⓘ

Glyph Technologies OXFORD IDE Device 1 400mbit - 400mbit max

EFI (disk6s1) <not mounted> : 210 MB

Logic (disk6s2) /Volumes/Logic : 79.68 GB (8.35 GB free)

LaCie d2 quadra (button) 800mbit - 800mbit max

EFI (disk2s1) <not mounted> : 210 MB

VIDEO LaCie Terra FireWire 1 T (disk2s2) /Volumes/VIDEO LaCie Terra FireWire 1 T : 999.86 GB (374.67 GB free)

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Apple Inc. Thunderbolt to FireWire Adapter

Configuration files:ⓘ

/etc/sysctl.conf - File exists but not expected

/etc/hosts - Count: 57

Gatekeeper:ⓘ

Mac App Store and identified developers

Adware:ⓘ

~/Library/LaunchAgents/InstallMac.AppVemoral.plist

~/Library/LaunchAgents/InstallMac.btvlit.plist

~/Library/LaunchAgents/InstallMac.dolnwoad.plist

~/Library/LaunchAgents/InstallMac.uadpte.plist

~/Library/LaunchAgents/Smokyashan.update.plist

~/Library/Safari/Extensions/Oliverto.safariextz

6 adware files found. [Remove]

Kernel Extensions:ⓘ

/Library/Application Support/MacKeeper/AntiVirus.app

[not loaded] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8 - 2014-04-27) [Support]

[not loaded] net.kromtech.kext.Firewall (2.3.6 - SDK 10.8 - 2014-04-27) [Support]

/Library/Extensions

[not loaded] com.wacom.kext.ftdi (1.0 - SDK 10.10 - 2016-09-14) [Support]

[not loaded] jp.co.roland.RDUSB00E9Dev (1.0.0 - SDK 10.9 - 2016-09-14) [Support]

/System/Library/Extensions

[not loaded] com.IKMultimedia.driver.StompIO1 (1.0.0 - 2016-09-14) [Support]

[loaded] com.corel.painter.PainterAudioDriver (1.0 - SDK 10.9 - 2016-09-14) [Support]

[not loaded] com.ikmultimedia.driver.StealthPedal (1.0.0 - 2016-09-14) [Support]

[loaded] com.nvidia.CUDA (1.1.0 - 2016-09-14) [Support]

[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6 - 2016-09-14) [Support]

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.11-3 - SDK 10.10 - 2016-09-14) [Support]

[loaded] com.waves.driver.soundgrid (9.7.95 - 2016-09-14) [Support]

[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7 - 2016-09-14) [Support]

/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4 - 2013-02-01) [Support]

[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1 - 2013-02-01) [Support]

[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6 - 2013-02-01) [Support]

[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4 - 2013-02-01) [Support]

Startup Items:ⓘ

ProTec6b: Path: /Library/StartupItems/ProTec6b

RDUSB00E9Startup: Path: /Library/StartupItems/RDUSB00E9Startup

Startup items are obsolete in OS X Yosemite

System Launch Agents:ⓘ

[not loaded] 7 Apple tasks

[loaded] 144 Apple tasks

[running] 72 Apple tasks

[killed] 15 Apple tasks

15 processes killed due to insufficient RAM

System Launch Daemons:ⓘ

[not loaded] 45 Apple tasks

[loaded] 150 Apple tasks

[running] 85 Apple tasks

[killed] 11 Apple tasks

11 processes killed due to insufficient RAM

Launch Agents:ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2014-03-03) [Support]

[loaded] com.adobe.CS5ServiceManager.plist (2014-02-21) [Support]

[failed] com.avid.ApplicationManager.plist (2016-07-13) [Support]

[failed] com.avid.ApplicationManagerHelper.plist (2015-09-22) [Support]

[loaded] com.google.keystone.agent.plist (2016-07-11) [Support]

[loaded] com.nvidia.CUDASoftwareUpdate.plist (2016-09-15)

[loaded] com.oracle.java.Java-Updater.plist (2014-07-14) [Support]

[running] com.orbicule.UCAgent.plist (2014-06-27) [Support]

[not loaded] com.teamviewer.teamviewer.plist (2014-04-01) [Support]

[not loaded] com.teamviewer.teamviewer_desktop.plist (2014-04-01) [Support]

[running] com.wacom.wacomtablet.plist (2014-12-22) [Support]

[running] jp.co.canon.ScanGearMF.appl.Canon-MF-Scan-Agent.plist (2012-09-12) [Support]

Launch Daemons:ⓘ

[loaded] PACESupport.plist (2013-02-01) [Support]

[loaded] com.adobe.SwitchBoard.plist (2014-02-21) [Support]

[loaded] com.adobe.fpsaud.plist (2016-08-29) [Support]

[running] com.avatron.airconnect.daemon.plist (2015-12-29) [Support]

[running] com.avid.asset.cache.service.plist (2015-11-20) [Support]

[running] com.avid.asset.delivery.service.plist (2015-11-20) [Support]

[loaded] com.avid.bsd.shoetoolv120.plist (2016-03-17) [Support]

[running] com.avid.project.sync.service.plist (2015-11-20) [Support]

[running] com.avid.transport.client.plist (2015-11-20) [Support]

[running] com.edb.launchd.postgresql-8.4.plist (2014-02-22) [Support]

[loaded] com.fxfactory.FxFactory.helper.plist (2016-01-24) [Support]

[running] com.fxtech.fxlm.plist (2014-08-01) [Support]

[loaded] com.google.keystone.daemon.plist (2016-08-31) [Support]

[loaded] com.nvidia.cuda.launcher.plist (2016-02-02) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2014-07-14) [Support]

[running] com.orbicule.uc.plist (2014-06-27) [Support]

[running] com.paceap.eden.licensed.plist (2016-06-30) [Support]

[not loaded] com.teamviewer.teamviewer_service.plist (2014-04-01) [Support]

[running] com.waves.daemon.SoundGrid.DawNodeService.plist (2015-12-14) [Support]

[running] com.zeobit.MacKeeper.AntiVirus.plist (2014-04-27) [Support]

[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (2015-02-21) [Support]

User Launch Agents:ⓘ

[loaded] InstallMac.AppVemoral.plist (2016-08-11) Adware! [Remove]

~/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/Installer

[running] InstallMac.btvlit.plist (2016-08-11) Adware! [Remove]

~/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/Installer

[loaded] InstallMac.dolnwoad.plist (2016-08-11) Adware! [Remove]

~/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/Installer

[loaded] InstallMac.uadpte.plist (2016-08-11) Adware! [Remove]

~/Library/Application Support/InstallMac/InstallMac.app/Contents/MacOS/Installer

[loaded] Smokyashan.update.plist (2016-09-04) Adware! [Remove]

~/Library/Application Support/Smokyashan/Smokyashan.app/Contents/MacOS/AppNOS

[loaded] com.adobe.AAM.Updater-1.0.plist (2014-02-21) [Support]

[failed] com.lastpass.LastPassHelper.plist (2015-10-26) [Support]

[not loaded] com.linotype.FontFolderProtector.plist (2016-06-23) [Support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2015-03-27)

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (2016-09-07)

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2016-09-07)

[loaded] com.redgiantsoftware.updater.plist (2015-08-25)

[loaded] com.valvesoftware.steamclean.plist (2016-09-12) [Support]

[running] com.zeobit.MacKeeper.Helper.plist (2016-08-15) [Support]

User Login Items:ⓘ

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application (/Applications/Dropbox.app)

younity Application (~/Applications/younity.app)

Font Book Application (/Applications/Font Book.app)

Eye-Fi Helper Application (/Applications/Eye-Fi/Eye-Fi Helper.app)

Air Connect Application (/Applications/Air Connect.app)

Internet Plug-ins:ⓘ

FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]

QuickTime Plugin: 7.7.3 (2016-07-19)

Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-13) [Support]

Default Browser: 601 - SDK 10.11 (2016-07-19)

WacomNetscape: 1.1.1-1 (2012-08-06) [Support]

nplastpass: 3.2.11 - SDK 10.10 (2015-10-26) [Support]

Unity Web Player: UnityPlayer version 5.0.3f2 - SDK 10.6 (2015-10-13) [Support]

Silverlight: 5.1.41212.0 - SDK 10.6 (2016-04-14) [Support]

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2014-12-22) [Support]

JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-10) Check version

User internet Plug-ins:ⓘ

RealPlayer Plugin: Unknown (2016-08-21) [Support]

npUplayer.1.0.2.7: mydlink services plugin_x86_64 1.0.2.7 - SDK 10.9 (2015-12-11) [Support]

Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]

Safari Extensions:ⓘ

Oliverto - Oliverto - http://www.oliverto.com/faq#oliverto (2016-08-27) Adware! [Remove]

AllMyTube - Wondershare - http://www.wondershare.com (2016-06-26)

Antidote - Druide informatique inc. - http://www.antidote.info/ (2016-06-23)

MacVeXe - Raphael - http://macvx.com (2015-03-10)

3rd Party Preference Panes:ⓘ

CUDA Preferences (2016-02-02) [Support]

Flash Player (2016-08-29) [Support]

Java (2016-07-23) [Support]

ProCutX Server (2013-03-06) [Support]

UA-1G (2013-10-06) [Support]

WacomTablet (2014-12-22) [Support]

Time Machine:ⓘ

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

ImaginateurVideo: Disk size: 999.35 GB Disk used: 665.55 GB

Destinations:

TimeMachine [Local]

Total size: 1.01 TB

Total number of backups: 15

Oldest backup: 16-01-11 20:28

Last backup: 16-02-18 22:35

Size of backup disk: Too small

Backup size 1.01 TB < (Disk used 665.55 GB X 3)

Top Processes by CPU:ⓘ

9% Finder

5% kernel_task

4% QuickLookSatellite(2)

4% WindowServer

2% AssetDeliveryService

Top Processes by Memory:ⓘ

3.14 GB com.apple.WebKit.WebContent(20)

1.51 GB kernel_task

737 MB JavaAppLauncher

516 MB mds_stores

369 MB Safari

Virtual Memory Information:ⓘ

12.00 GB Free RAM

12.00 GB Used RAM (3.04 GB Cached)

104 MB Swap Used

Diagnostics Information:ⓘ

Sep 15, 2016, 11:15:02 AM Self test - passed

Sep 15, 2016, 07:55:01 AM /Library/Logs/DiagnosticReports/mds_2016-09-15-075501_[redacted].crash

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds

Sep 14, 2016, 12:36:30 PM /Library/Logs/DiagnosticReports/AppNOS_2016-09-14-123630_[redacted].cpu_resourc e.diag [Details]

/Volumes/VOLUME/Installer.app/Contents/MacOS/AppNOS

Sep 13, 2016, 03:04:49 PM /Library/Logs/DiagnosticReports/uc_2016-09-13-150449_[redacted].crash

/usr/local/uc/bin/uc.app/Contents/MacOS/uc

Reply

Answer 6

Eric Root

Level 10

684,027 points

Sep 16, 2016 7:25 AM in response to Mysthral

You have adware installed. Run the report again and where you see the red Adware, click Remove. Once complete, run the report again and post a copy into a new reply.

Or download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy.

Malwarebytes Anti-Malware for Mac 10.8 and later

What should I do if Malwarebytes Anti-Malware for Mac didn't solve my problem?

Most people advise not to use cleaning programs. They can destroy your computer operation as they may already have done.

CleanMyMac2 Un-install

After un-installing, use this program to make sure you got all the pieces.

EasyFind – Spotlight Replacement

MacKeeper – Do Not Install

MacKeeper – Do Not Install (2) See SDW2001’s post

MacKeeper Removal

/etc/hosts file - Fixing a hacked

Reply

Answer 7

Mysthral Author

Level 1

4 points

Sep 16, 2016 8:17 AM in response to Eric Root

Hello Eric

Thank you for your help. It seems to have fixed the problem. Interestingly, it also deleted MacKeeper (that keeped bugging me about updating anyways), which now I know is good. Now, should I look into anything that is in red?

Cheers

Pierre

EtreCheck version: 3.0.3 (307)

Report generated 2016-09-16 10:41:14

Download EtreCheck from https://etrecheck.com

Runtime 2:55

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: No problem - just checking

Hardware Information: ⓘ

iMac (27-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac14,2

1 3,5 GHz Intel Core i7 CPU: 4-core

24 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

BANK 0/DIMM1

4 GB DDR3 1600 MHz ok

BANK 1/DIMM1

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n/ac

Video Information: ⓘ

NVIDIA GeForce GTX 780M - VRAM: 4096 MB

iMac 2560 x 1440

Cintiq21UX 1600 x 1200 @ 60 Hz

System Software: ⓘ

OS X El Capitan 10.11.6 (15G1004) - Time since boot: about one day

Disk Information: ⓘ

APPLE HDD ST1000DM003 disk0 : (1 TB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

ImaginateurVideo (disk0s2) / : 999.35 GB (333.74 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ⓘ

LaCie Rikiki USB 3 500,11 GB

EFI (disk4s1) <not mounted> : 210 MB

LaCie 500 G (disk4s2) /Volumes/LaCie 500 G : 499.76 GB (37.08 GB free)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Tablet DTZ-2100

M-Audio iControl

Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard

Focusrite Scarlett 2i2 USB

Seagate FreeAgent 500,11 GB

EFI (disk5s1) <not mounted> : 210 MB

Jobs (disk5s2) /Volumes/Jobs : 499.76 GB (85.43 GB free)

Seagate Expansion Desk 3 TB

EFI (disk3s1) <not mounted> : 315 MB

LaCie 500 G BU (disk3s2) /Volumes/LaCie 500 G BU : 553.10 GB (100.46 GB free)

Jobs BU (disk3s3) /Volumes/Jobs BU : 571.96 GB (157.25 GB free)

Logic BU (disk3s4) /Volumes/Logic BU : 374.75 GB (303.22 GB free)

VIDEO Terra BU (disk3s5) /Volumes/VIDEO Terra BU : 1.50 TB (883.81 GB free)

LaCie LaCie Hard Drive USB 1 TB

EFI (disk1s1) <not mounted> : 210 MB

Vide (disk1s2) /Volumes/Vide : 999.86 GB (974.28 GB free)

Apple Inc. MacBook Air SuperDrive

Firewire Information: ⓘ

Glyph Technologies OXFORD IDE Device 1 400mbit - 400mbit max

EFI (disk6s1) <not mounted> : 210 MB

Logic (disk6s2) /Volumes/Logic : 79.68 GB (8.35 GB free)

LaCie d2 quadra (button) 800mbit - 800mbit max

EFI (disk2s1) <not mounted> : 210 MB

VIDEO LaCie Terra FireWire 1 T (disk2s2) /Volumes/VIDEO LaCie Terra FireWire 1 T : 999.86 GB (374.67 GB free)

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Apple Inc. Thunderbolt to FireWire Adapter

Configuration files: ⓘ

/etc/sysctl.conf - File exists but not expected

/etc/hosts - Count: 57

Gatekeeper: ⓘ

Mac App Store and identified developers

Kernel Extensions: ⓘ