iTunes 12.5.1 not downloading on Windows

Try the following in turn until iTunes opens normally:

• Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues.
• Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
• Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
• Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible delete some of the iTunes preference files which it would seem that iTunes may be choking on.
• Finally see the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice.

tt2

For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right-click the downloaded setup file and use Run as administrator.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

tt2

Thank you for all you posts on this (I have just spent time on another one you recently did but could not "reply" to say Thanks.) Have been trying to install iTunes 64exe for Windows 10. It looks as if it has finally downloaded so Thank you for all your helpful information and detail on what to do. Fingers crossed!!

My iTunes is installed but it doesn't open, I've tried to delete it and re-download it about 3 times then i trouble shoot it but nothing comes up and there is no message it just does absolutely nothing😕

It sounds as if you're possibly suffering from this issue but without the error message. Try the suggested fix.

If you see the error message: "The Apple Software Update server could not be found. Check your Internet settings and try again." open Control Panel > Network and Sharing > Internet Options > Advanced > Security and uncheck "Do not save encrypted pages to disk".

Otherwise see Troubleshooting issues with iTunes for Windows updates for further advice. The Further information

area has direct links to the iTunes for Windows installers.

tt2

Ah well, it was but an idea. Use the direct links provided in the troubleshooting tip.

tt2

🙂 I see why you list as Level 10 - you scored direct hit on my checked box in IE advanced settings,

to uncheck "Do not save encrypted pages to disk". I have read articles for hours and tried at least 20 times to get the update to start for 12.5.1. Somehow I had not noticed I wasn't getting update notices to update iTunes, at all for quite awhile. I could not upgrade my phone via iTunes, until I managed to upgrade the iTunes application. I used the phone alone, for that update, but then started with the 12.5.1 download... Thanks for your interest and posting. I'm back in business here.🙂

Thanks to you for describing so well the symptoms you were experiencing, and which my search found. I hope your issue is cleared up after turingtest2 replied. Mine was able to be fixed by tt2's solution.

You're welcome, glad it helped. 🙂

tt2

Thanks tt2 your tip sorted out my itunes / iphone6s / windows 10 problem, which I have spent a long time trying to resolve! Thanks again.

You're welcome. 🙂

tt2

iTunes 12.5.1 not downloading on Windows

This worked for me!

Thanks.

Nothing changes.... Always a problem with Itunes /Apple ..... I thought Apple was a reliable organisation...but afraid not!