HT204065: If you can't send or receive messages on your iPhone, iPad, or iPod touch

Learn about If you can't send or receive messages on your iPhone, iPad, or iPod touch
Dberti77

Q: IOS 10 UPDATE- Not getting Text Messages

Since I updated to IOS 10 I have to constantly reboot my phone in order to send and receive text messages. Any suggestions please! I already tried to turn my imessages off and then back on ( to reactivate ) I have rebooted my phone several times ... I don't know what else to do from here.

Posted on Sep 15, 2016 11:06 AM

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Q: IOS 10 UPDATE- Not getting Text Messages

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  • by razmee209,

    razmee209 razmee209 Sep 15, 2016 11:13 AM in response to Dberti77
    Level 7 (33,457 points)
    Sep 15, 2016 11:13 AM in response to Dberti77

    Dberti77 wrote:

     

    Since I updated to IOS 10 I have to constantly reboot my phone in order to send and receive text messages. Any suggestions please! I already tried to turn my imessages off and then back on ( to reactivate ) I have rebooted my phone several times ... I don't know what else to do from here.

    SMS is a carrier feature, contact them and let them know their service isn't working on your phone.

  • by raycavalcante,

    raycavalcante raycavalcante Sep 21, 2016 7:38 PM in response to razmee209
    Level 1 (4 points)
    iPhone
    Sep 21, 2016 7:38 PM in response to razmee209

    GIven that SMS worked fine in iOS 9 and now doesn't in iOS 10, it would seem this is not the carriers problem.

  • by maggiegirl8,

    maggiegirl8 maggiegirl8 Oct 2, 2016 9:57 PM in response to raycavalcante
    Level 1 (32 points)
    Oct 2, 2016 9:57 PM in response to raycavalcante

    Had the same issue. Go to Settings - Cellular - Cellular Data Options, then toggle Enable LTE to the "off" position. Should fix the issue, I think the update just reset a few things it probably shouldn't have.