MetroPCS iPhone 6 no signal after iOS 10 update.

Question

Derp-Er Author

Level 1

28 points

MetroPCS iPhone 6 no signal after iOS 10 update.

Running iOS 10 on iPhone 6 Service on MetroPCs.

Lost service and signal after iOS 10 update. Called MetroPCs, but no help was done.

Searching bar on status bar loading for hours.

iPhone 6, iOS 10

Posted on Sep 15, 2016 11:16 AM

Reply

Answer 1

raina_b22

Community Specialist

Sep 16, 2016 9:15 AM in response to Derp-Er

Hi, Derp-Er!

Thanks for using the Apple Support Communities. After reading your post, I understand that your iPhone 6 is not showing any carrier service bars; instead, it just says "Searching...". I rely on my iPhone every day, so I know it is important for you to be able to connect to your carrier; I would be happy to help!

I recommend utilizing the steps in the article below, which will take you through troubleshooting to help you get service to your iPhone.

If you can‘t connect to a cellular network or cellular data

Cheers!

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Answer 2

Sep 16, 2016 9:23 AM in response to Derp-Er

MetroPCS uses TMobile's network. TMobile users are having a problem connecting to the network under iOS 10. TMobile is working on updating their carrier settings, according to what I've read. Meanwhile, turning the phone on and off may help temporarily.

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Answer 3

nbinesh

Level 1

4 points

Oct 3, 2016 9:33 AM in response to IdrisSeabright

I am still having the same issue although I updated the carrier settings. Anyone else have success in fixing this issue? Here are the things I have tried so far:

Reset network settings

Re-installed IOS 10 via Itunes

Received a new SIM card

Nothing works. I'm stuck on the tmobile E with no internet service.

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Answer 4

twinpair

Level 1

4 points

Dec 2, 2016 12:17 PM in response to Derp-Er

Has anyone found a solution for this? or why it's happening?

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