iTunes doesn't recognise iPhone

Since updating to ios 10, iTunes doesn't recognise my iPhone 6.

I have tried everything, I have uninstalled iTunes and installed it again, restarted both my laptop and my iPhone, I have downloaded earlier version of iTunes, reseted network settings on iPhone and still nothing. My laptop recognises the iPhone as usual.

iPhone 6, iOS 10

Posted on Sep 15, 2016 11:48 AM

Reply
3 replies

Sep 15, 2016 1:51 PM in response to dorastamou

i had the same trouble took the advice of roger heath posted oct 2 2010

worked a treat

this is what he said

first thing go to apple.com download the newest iTunes save to your hard drive in downloads do not install it yet

then go to control panel uninstall software ,apple application support,apple mobile device support,apple software update,

bonjour and then finally iTunes.

then reboot m/c once reboot complete install iTunes from your harddrive

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iTunes doesn't recognise iPhone

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