iMessage not working as iOS 10 should

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Level 1

4 points

iMessage not working as iOS 10 should

Hi.

So i'm part of the beta program and i downloaded the GM version or whatever. and ever since doing that the effects in iMessage dont work. such as the hidden message thing. the effects of like exploding messages or the happy birthday effects or happy new year. the 3D touch doesnt work when holding the send message button.

I restored my iphone but its no use. i need to clean install the iOS. but how can i save my contacts and messages without transferring over the beta iOS 10. i want to keep all my info but i dont want the stupid beta iOS.

please help

iPhone 6s Plus, iOS 10, Beta GM

Posted on Sep 15, 2016 12:49 PM

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Answer 1

chris_g1

Community Specialist

Sep 16, 2016 10:27 AM in response to kabraca

Hello there, kabraca!

Thanks for reaching out to the Apple Support Communities! It sounds like you are needing to do an install of the public operating system. That's a great question. iOS backups just restore the content and not the actual operating system itself, so check out this article here About iOS beta software. These steps will install the public version of iOS 10 instead of the Beta version:

Go back to the current version of iOS

If you're using iOS beta and want to go back to the current version of iOS, follow these steps:

Make sure that you're using the latest version of iTunes.

Put your device in recovery mode and restore it. If you turned on Find My iPhone, enter your Apple ID and password after the restore to activate your device.

If you can't finish the restore, get help.

After the restore is complete, you can set up your device from your archived backup. This backup should be from an earlier version of iOS.

Cheers!

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