Random loading icon black screen after iOS 10
My iPhone 6 screen turns black with a loading screen and it resets quickl.
Have only experienced this after ios 10 upgrade.
CAn someone please help?
iPhone 6, iOS 10
My iPhone 6 screen turns black with a loading screen and it resets quickl.
Have only experienced this after ios 10 upgrade.
CAn someone please help?
iPhone 6, iOS 10
What's the issue?
Lots of people on iOS 11.1.2 and maybe other versions have been facing issues in the past 24 hours or so, suffering from reboots/bootloops after seconds or minutes of using their phone.
Technically this is actually a "respring" if you see a spinning circle rather than the Apple logo.
This means that Springboard (the home screen with all the icons) is reloading itself, but your entire phone remains switched on throughout. You will be prompted to enter your passcode again once Springboard has reloaded.
Some possible solutions until Apple publishes a fix: Force restart your phone after trying any of these as they may not work straight away
- Senior Apple Support Reps are suggesting manually setting the date to 1 day before the problem started. (Thanks u/xyzeian) Apple Support is currently being flooded with calls about this; please don't ring unless you have a separate issue. Their engineering team is working on a fix. UPDATE: If you have an app that has local notification with repeating settings (e.g. Headspace, Calm, or any other apps that use daily reminders) it will crash iOS Springboard, commencing Dec. 2 @ 12:15am. Disabling notifications for these apps may fix your issue.
• Changing your timezone to Honolulu, or changing your date and time to 1 week ago may temporarily fix the issue. It seems like the issue may be based on or linked to your system clock.
• Some people have reported that deleting the Headspace app (if you have it installed) will solve this issue. However, there are plenty of people that never had the app and are still facing the issue so this may not work. I have contacted Headspace support; I will update this post when I hear back.
• Disable Background App Refresh (Settings > General)
• Settings > About > Reset > Reset All Settings (use as last resort, or just wait for a fix and play outside)
Other recommendations:
• Make a full backup of your device via iTunes. If your phone is doing a RESPRING, not a reboot, then you will be able to back up even whilst it resprings. Your phone is replaceable; your photos aren't.
• If your phone is getting too hot, switch it off completely to avoid any damage, and keep an eye on this thread for a possible fix
What DOESN'T work (according to user reports):
• Update to the latest iOS: doesn't fix the problem
• Hard reset by holding Power + Home button: doesn't fix the problem
• Reinstall apps: doesn't fix the problem
• Restart the phone: doesn't fix the problem
What's the issue?
Lots of people on iOS 11.1.2 and maybe other versions have been facing issues in the past 24 hours or so, suffering from reboots/bootloops after seconds or minutes of using their phone.
Technically this is actually a "respring" if you see a spinning circle rather than the Apple logo.
This means that Springboard (the home screen with all the icons) is reloading itself, but your entire phone remains switched on throughout. You will be prompted to enter your passcode again once Springboard has reloaded.
Some possible solutions until Apple publishes a fix: Force restart your phone after trying any of these as they may not work straight away
- Senior Apple Support Reps are suggesting manually setting the date to 1 day before the problem started. (Thanks u/xyzeian) Apple Support is currently being flooded with calls about this; please don't ring unless you have a separate issue. Their engineering team is working on a fix. UPDATE: If you have an app that has local notification with repeating settings (e.g. Headspace, Calm, or any other apps that use daily reminders) it will crash iOS Springboard, commencing Dec. 2 @ 12:15am. Disabling notifications for these apps may fix your issue.
• Changing your timezone to Honolulu, or changing your date and time to 1 week ago may temporarily fix the issue. It seems like the issue may be based on or linked to your system clock.
• Some people have reported that deleting the Headspace app (if you have it installed) will solve this issue. However, there are plenty of people that never had the app and are still facing the issue so this may not work. I have contacted Headspace support; I will update this post when I hear back.
• Disable Background App Refresh (Settings > General)
• Settings > About > Reset > Reset All Settings (use as last resort, or just wait for a fix and play outside)
Other recommendations:
• Make a full backup of your device via iTunes. If your phone is doing a RESPRING, not a reboot, then you will be able to back up even whilst it resprings. Your phone is replaceable; your photos aren't.
• If your phone is getting too hot, switch it off completely to avoid any damage, and keep an eye on this thread for a possible fix
What DOESN'T work (according to user reports):
• Update to the latest iOS: doesn't fix the problem
• Hard reset by holding Power + Home button: doesn't fix the problem
• Reinstall apps: doesn't fix the problem
• Restart the phone: doesn't fix the problem
If it's iOS 11?
Update to iOS 11.2 that will fix it.
Settings > General > Update
Official update from Apple:
If your iPhone, iPad, or iPod touch unexpectedly restarts - Apple Support
If you can't update:
December 2 "respring" Clock/Reminder restarting/overheating iPhone bug
MORE INFORMATION: This seems to be now called the "Oceania December 2 2017 Bug" bug (or something in the line) and 11.2 solves it as most of the people report, but it seems that only if you update after 00:15 CET on December 2, 2017. I'm not sure how it goes, but maybe the installer has been patched and now contains a fix for this, I don't know...
If you already had 11.2 prior to 0:15 CET on December 2, which some people seem to have, you just need to restore your iPhone through iTunes, which will fetch the latest updater.
Also, if you can't get to the update because of the constant respring, change the date manually to December 1 or a prior date and manually turn off Notifications for every single App... then do the update and only after that, re-enable notifications one-by-one... I don't know how important this step is, but it's in the release instructions.
More on the issue can be found here:
If your iPhone, iPad, or iPod touch unexpectedly restarts - Apple Support
Thanks to lucas1501 for pointing out a temporary fix. I was really desperate before stumbling on your post.
This happens to me with my brand new iPhone 7. Had just set it up the night before and was using it the next morning when the screen froze. Unimpressed I held down the lock button to restart it and somewhere in that process it ended up getting stuck on the black screen with spinning loading symbol. This lasted for at least for at least 10 hours! The next time I looked was another two hours later and it had run out of battery. When recharged it worked again but a hole day with a brand new phone that doesn't work was unacceptable. I have videos and photos of this happening on the phone.
Same here, I woke up this morning and my phone is putting this icon black loading screen every 1 min of utilization.
It is almost unusable. Running on iPhone 7, iOS 11.1.2.
Outlook App was installed, but even after uninstallation and reboot, same issue.
I am also having this problem all of a sudden when I got up this morning. My phone was charging over night and the vibrating was waking me up - I have realised it was when it started crashing and then prompting for the pass code. Looks like lots of people are in the same boat. What is going on?
My phone was perfectly fine. I put my phone on charge and slept. Woke up this morning and my phone continuously turns off - with a black buffering screen - happens every 1-2 minutes.
Iphone 6 on version 11.0.1
Fml
This was happening to me once in a minute and it was very frustrating. Now it has been more than 30 minutes since the last crash, hope this helps:
Settings > general > reset > reset all (so just the settings, not data)
My iPhone 6plus just started re-spring last nite, was basically doing this every 3mins. The phone gets hot too. I did a network reset, force restart but the issue was not resolved.
I changed my time to last week (24th Nov) and it has’nt happened in the last 20mins. I hope this helps.
Same issue here. Both iPhone's in our household started this behavior this morning. Manually setting the date to before 1 dec 2017 is working for now.
Settings >> General >> Date & Time (turn off set automatically)
This is what I did,
Deleted the headspace app, turned off notifications for the apps that gave daily reminders and disabled background refresh.
Didn't change timezone or time but my phone is back to itself.
Thanks so much for your help! Annoying to wake up in the morning with a wonky phone.
This worked for me!
I didn’t even have to remove the apps, I just went in to Settings > Notifications > and stopped allowing notifications for all my daily-notification-apps like Headspace, Mondly and a few more that I knew gave me reminders frequently.
I hope this helps!
This worked to me, step by step:
1. Change screen background image to something difference to default background (to determine if the settings are reset or not)
2. Turn off ALL APPS notification (suggested by @danieltror)
3. Go to Settings -> General -> Reset -> Reset All Settings
4. Repeat step 3 until you see the background image is set to default image (and some other thing like battery percentage is hidden, the notification for all apps is on, ....)
Update 1: There was an app removed from my first home screen. I don't know what it was, but I'm sure 100% an app was removed.
Hope this help!
I have been experiencing all the same issues with my iphone 6s since this morning (screen going to black, phone hot) but I also couldn't seem to access my alarms. I reset settings, reset my phone to factory settings & restored backup & deleted outlook & headspace. None of that worked but I just deleted Calm & it stopped and I can again access my alarms.
Thanks for the information. I hope I can fix it without playing with the date, as wouldn't that foul up all my Activity badges and streaks? At any rate, this is one of the best collections of tips and information I have seen.
Random loading icon black screen after iOS 10