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Helpful answers
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Sep 15, 2016 2:28 PM in response to slbaumgartnerby Meg St._Clair,On her phone, have her check Settings>General>Accessibility and make sure Reduce Motion is set to "Off".
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Sep 15, 2016 2:32 PM in response to Meg St._Clairby slbaumgartner,We both have reduce motion set on. We will try changing that to see whether it works, but why would the two phones behave differently?
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