safari plug-in failure

Question

Level 1

21 points

safari plug-in failure

I play games on Facebook and yesterday received message stating "Plug-in Failure". I followed the directions to make sure that all the appropriate boxes were checked in the Safari Preferences and they were. I made sure Adobe Flash was updated with the latest version and it is. Using Safari it continues to give the same message.

Safari Version: 9.1.3

iMac OS X El Capitan Version: 10.11.6

I used another browser today, Chrome, and had no problems. Is there anyone here have any idea on what I can do to remedy this issue?

iPhone 4S, Windows 7

Posted on Sep 15, 2016 3:56 PM

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Answer 1

sberman

Level 10

273,192 points

Sep 15, 2016 4:20 PM in response to cmrrn

See:

https://help.apple.com/safari/mac/9.0/index.html?localePath=en.lproj#/ibrw1036

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Answer 2

cmrrn Author

Level 1

21 points

Sep 15, 2016 6:03 PM in response to cmrrn

I really want to thank sberman for their assistance. I think I have solved the problem. Since everything was updated and the issue remained, I uninstalled the Adobe Flash and reinstalled it. So far so good. Keeping my fingers crossed though lol. Thanks again sberman for taking the time to send me the link.

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Answer 3

sberman

Level 10

273,192 points

Sep 15, 2016 8:21 PM in response to cmrrn

Glad that helped. Enjoy your Apple gear. And I hope you upgrade to MacOS Sierra when it is released on Sept. 20 and your games etc. continue to work well.

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Answer 4

dialabrain

Level 10

136,349 points

Sep 16, 2016 5:10 AM in response to cmrrn

FWIW, Adobe had a problem with the installer for version 23.0.0.162 and has been fixed. The reason Chrome worked is because it uses its own embedded version of flash.

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