HaydenNZ

Q: iPhone does not connect to iTunes

Hi I have a iPhone 5c, currently operating on the the latest version on iTunes (PC). Last week I had my iPhone 5c replaced under warranty due to been faulty. Since then my phone is working on the latest operating system (updated 15/09/16). When you plug in the phone to the PC the following error message pops up - '  The iPhone ..... iPhone cannot be used because it requires a newer version of iTunes. Do to www.itunes.com.au to download the latest version of iTunes.' As stated above I am on the latest version, I have never had this problem in the past and have no idea what to do. This is a work phone also I cannot back up to the cloud. Anyone else have the same issue? If so is there a work around or fix?

iPhone 5c, Windows XP, current iPhone iOS10.0.1

Posted on Sep 15, 2016 5:02 PM

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