Lu Min

Q: How can I know everything about iMessage?

My iPhone 6s plus have updated to iOS10 but iMessage doesn't work. I can't send photos and audio. I can't even enter the buttons that refer to photos and audio. How can I solve this problem?

iPhone 6 Plus, iOS 10, Help me!

Posted on Sep 15, 2016 5:40 PM

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Q: How can I know everything about iMessage?

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  • by Kappy,

    Kappy Kappy Sep 15, 2016 5:47 PM in response to Lu Min
    Level 10 (270,928 points)
    Desktops
    Sep 15, 2016 5:47 PM in response to Lu Min

    Try troubleshooting

     

    • Restart:  Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple  logo appears.
    • Reset:  Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
    • Restore:  Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory.