Q: iPhone 6 plus, voice quality degrades when headphones plugged in
I have been using an iPhone 4 as my desk phone. I have some Audio-Technica M30 headphones that I use when talking on the phone. The phone sits about 18 inches from my mouth and everything is great.
I recently got an iPhone 6 Plus (iOS 10) to use as my desk phone. Same headphones, same positioning. Terrible sound quality for the people at the other end. I can hear them just fine.
Played around a little, it has something to do with the headphones being plugged in. When I'm on speakerphone, or holding the phone up to my ear the sound quality is fine at the other end. It is only when I have the headphones plugged in that my voice gets electronic and choppy and sometimes drops beginnings of words.
Any ideas what is happening here? Any suggestions on how to fix it?
iPhone 6 Plus, iOS 10
Posted on Sep 15, 2016 6:29 PM