Q: Cannot delete app
I recently upgraded to iOS10 on my iPhone 6+. Before I downloaded it, my phone prompted me that I was low on storage and it would delete a few apps and re-install them once the iOS10 was finished installing. Everything went smoothly, my deleted apps reappeared and I could use them without any problems. However, my Facebook app was greyed out, it said "waiting". Eventually, "waiting" disappeared, but the app was greyed out.. I can't open the app. I click on it and the x is there to delete, it prompts me to see if I really want to delete it. I click delete, and it will not go away. I've tried resetting, doing a hard reset and nothing. I've went to general, storage, and Facebook isn't in the list of apps. I search the App store for Facebook and my only option is to open the app. I click on open, nothing happens. I have tried signing in and out of the app store, nothing. I have tried to go into the app store, click purchased and again, Facebook is there but I can't open the app. I have tried doing these things on wifi, and data (LTE). It's very frustrating. I have also plugged my iphone into iTunes..the facebook app appears and if I click on "install" it changes to "will install" and I sync and nothing happens, again. I have also tried reseting all settings. What else can I do?
iPhone 6 Plus, iOS 10
Posted on Sep 15, 2016 6:40 PM