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Helpful answers
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Sep 16, 2016 12:36 AM in response to Kimeezby lllaass,Make sure you are signed into the iTunes store (iTunes>Account>Sign in)
If you are signed in sigh out and then sign back in
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Sep 16, 2016 1:42 AM in response to lllaassby Kimeez,I have done this but it has made no difference - still blacked out