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Helpful answers
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Sep 16, 2016 12:27 AM in response to Shaju Pulakkalby Ella Fitzgerald,Try to reset your iPhone by pressing and holding Sleep/Wake and Home buttons.
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Sep 16, 2016 4:43 AM in response to Shaju Pulakkalby Jonathan UK,Hi
Follow the instructions here, including contacting Apple Support or making a Genius Bar reservation if necessary: