crp2
Level 1 (9 points)
Mac OS X

Q: why does safari constantly crash/not respond

why does safari constantly crash/not respond

MacBook Pro, OS X Yosemite (10.10.1)

Posted on Sep 15, 2016 11:45 PM

by Eric Root,Solvedanswer
Eric Root Eric Root
Level 9 (72,532 points)
iTunes
A:

To do the above:

 

Quit the application.

 

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder.  Select Library. Then go to Preferences/com.apple.Safari.plist.  Move the .plist to your desktop.

 

Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.

 

If the application is the same, return the .plist to where you got it from, overwriting the newer one.

 

Thanks to leonie for some information contained in this.

Posted on Sep 16, 2016 6:27 PM

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Q: why does safari constantly crash/not respond

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  • by sarahfromranchos,

    sarahfromranchos sarahfromranchos Sep 28, 2016 11:55 PM in response to sarahfromranchos
    Level 1 (23 points)
    Mac OS X
    Sep 28, 2016 11:55 PM in response to sarahfromranchos

    more info:

    Safari doesn't really crash.  It's like it minimizes on the previous web page, but the dot below the icon on the dock is gone--when I click to "reopen" it opens to the last completed web page rather than my default opening page.

    At first I thought it was only happening when I clicked a specific link in favorites, but tonight it started happening when I was "surfing," looking at a large number of web pages while doing multiple searches.

  • by Eric Root,

    Eric Root Eric Root Sep 29, 2016 6:48 AM in response to sarahfromranchos
    Level 9 (72,532 points)
    iTunes
    Sep 29, 2016 6:48 AM in response to sarahfromranchos

    You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. A new post would be much more visible. You can link to this one. Please post the troubleshooting steps you have tried. In your first post you typed you had tried this. What this?

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