iTunes 12.5.1.21 cannot turn off shuffle

Since downloading the latest iTunes update for Windows I can't get shuffle to turn off anywhere. The shuffle in the top bar (where the songs show as they're playing) is turned off, but the Shuffle All that's next to every album and also on top of the artist page is turned on and I can't find a way to turn it off. I hate shuffle, and I never use it, and I never want to, and yet iTunes apparently wants me to. Any suggestions for what to do?

Windows 10, Issue is with iTunes only

Posted on Sep 16, 2016 12:31 AM

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63 replies

Nov 15, 2017 1:05 AM in response to turingtest2

Hi !

This "issue"=>(Apple keep doing s.... with it´s crap player), is still happening in version 12.7.1.14 (Nov 2017).
My advice is to rebuild the Library :

- export all your playlists (File/Library/Export Playlist)

- export your Library (File/Library/Export Library)

- quit iTunes, BACKUP and delete iTunes Library.itl and iTunes Library.xml from your iTunes folder
- Launch iTunes and import your Library and Playlists

Sep 16, 2016 8:40 AM in response to JeanneTGC

I had the same issue. What i ended up doing was:


Select Control > Shuffle

In the drop down//slide out menu check 'Groupings' instead of 'Songs'


Even though my Shuffle was 'Off', it was still shuffling after the song I selected when I wanted to play an album. Likewise, you could also check 'Album' instead of 'Groupings' if you wanted it to shuffle AFTER the album was done, but if you're inside of a favorite playlist, instead of an album then 'Groupings' would be the way to go. Just my speculation, but it's working for me so far.


Hope this helps.

Sep 16, 2016 2:11 PM in response to JeanneTGC

I've done:

Controls > Shuffle > Off; it still shuffles.

Controls > Shuffle > Albums or Controls > Shuffle > Groupings, it always shuffles every track.

Clicking on the icon in the "current track" window has no effect - it always shuffles.

There are things that look like shuffle buttons under the album art and at the top right of the main window; clicking either just goes to a different random track, does not disable shuffle.


The only thing I have found that doesn't pick a random track from my entire library to play next is to use the blue "Library" drop down at the top center of the main window to pick "Albums". Only in this view will it play an album in order. This is the preferred way to listen to symphonies.

Sep 17, 2016 10:51 AM in response to JeanneTGC

I was having this problem and came here to find a solution, but I may have come up with one just now as I was searching through iTunes for a way to stop this madness.


I went up to "Controls" and in the drop down menu clicked "Shuffle". I checked "ON" and checked "Albums".


Now when I play an album it plays straight through without shuffling the album or any other songs in my itunes.


After doing this "solution" you'll see the shuffle icon at the top is highlighted in a dark box, which you would think means "on" yet it actually mean "off". If you click that icon and remove the box around it, then itunes will start shuffling through the whole library. Basically it seems as though the controls are opposite to what they imply.


One curious thing though... after doing this, if I click "shuffle" beside an album, it just starts playing the album from the beginning without shuffling. So I don't currently know how to actually shuffle a single album.


Edit... I went back to the itunes menu Controls > Shuffle > ON, but this time selected Songs instead of Albums. Now when I click shuffle beside an album it actually shuffles that album, and I can also shuffle several albums by one artist.


It's an annoying set up. Hopefully they'll straighten this out.

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iTunes 12.5.1.21 cannot turn off shuffle

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