I was playing game with my Iphone 5c, I was about to close the app. and I saw 1% in the battery, I was about to plugged in the charger when it shut down. I leave it charging in the wall outlet and I think 30 mins. ago I was about to check it, and when I press the home button It won't open and when I unplugged the charger this one appears:
What should I do? I almost charging it I think 2hrs and nothing happens. Please I need help 😟 😟 😟
iPhone 5c, iOS 9.3.1
Press the Sleep/Wake and Home buttons and hold them for at least 10 seconds.
If this does not help, take a look these Apple Support articles:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
More info here: https://support.apple.com/en-us/HT201263
If these steps don't work, contact Apple and ask for help.
Thank you, I'm gonna try it. 🙂 and I hope one of your suggestions will work. Thanks again 😀
iphone 5c
