ios 10 safari screen not scrolling when typing text

Hi Toy4ever,

Since the reset did not help, it might be a good idea to restore your phone to factory settings to reinstall the update, and then restore your data from your backup. This will ensure there are no issues with the installation.

This article will guide you through how to restore using iTunes on your computer: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Once you're restored, set your phone up as if it were a new device and test Safari again to see if the same behavior occurs. If everything looks good, go ahead and restore your backup using the steps in this article: Restore your iPhone, iPad, or iPod touch from a backup

If you run into any trouble, let the community know, we'll do all we can to help.

Best regards

On iPhone 6s and iPhone 7 both running 10.0.1 I have issues with scrolling freezing in certain websites plus the amazon app.

Just tried on my iPad also and does the same

edit: tried my daughters iPhone 5c with same website and no issue at all so this is a bug in ios10

Hi Toy4ever,

I have the same problem (iPhone 6s, iOS 10.0.1). Did you manage to get it working?

I can also reproduce the issue on iPad Pro. Any multi-line HTML text area will do. For example, W3Schools => HTML textarea => Try it Yourself. Zoom in so that the whole text area is not visible, type in something and watch the cursor disappear outside the screen.

For what it's worth, this does happen on a fresh clean factory-reseted device too. So before you go ahead and desperately reset your devices, I can tell you that it does not help in this case. It's just the standard answer to on these forums. "Oh, something doesn't work? -Reset it!"

I'm having the same issue and thought it was just me, on my 5s. Not sure what to do

about it.

Tried all your tips so far, none of them work.

The issue is in Safari and Chrome, and it's more than just not scrolling. The keyboard also doesn't automatically change back to alphabet mode in many instances, such as if you end a sentence with a number, then hit space twice to enter a period.

Lowest Key, I'm having the same issue with special characters as well.

New update out today. Does not fix the problem

Additionally, if you use a comma and then hit space, you do not automatically go back to alpha mode.

I'm experiencing the same issue on my Brand New $850 iPhone 7. <-- I just put that period after the 7, hit space and it didn't automatically go back to letters. I have to manual go back to letters to continue typing. Same issue with the screen not follow the text. It's VERY annoying because I constantly frequent websites and view them in desktop mode to have the same experience as on my Mac, so manually scrolling and switching between letters and numbers is absurd. Apples needs to fix this crap ASAP. It's very annoying.

@sterling r: Have you even tried this yourself, or is this just a generic answer ("reset your phone") ? It's like telling a Mac user to do a "PRAM reset", or "repair permissions" for every issue they are having.

The Apple logo suggests you're an Apple employee, is this correct?

Yea I never understood the whole "do a reset" part. I mean, users shouldn't be able to adjust and mess up the allowed adjustable setting to the point that it messes up that app and it doesnt behave like it was designed to in the first place. Shouldn't these exact points be ironed out in R&D? I mean, I would be able to adjust and screw with all settings for HOURS and the phone should still function normally and not require a reset because the settings are mangled beyond repair. Hmmmm.

Everyone who has this is issue, please report this to Apple here: http://www.apple.com/feedback/iphone.html

The more people report it, the bigger the chance that a fix will be made. Hoping on a fix in the next release just doesn't cut it .

Thanks.