HT204204: Update the iOS software on your iPhone, iPad, or iPod touch

Learn about Update the iOS software on your iPhone, iPad, or iPod touch
jensen86

Q: iOS 10 not available for my iPhone6s Plus

My phone says no update is available, that that I am up to date at iOS 9.3.5, how can I get iOS 10? I have an iPhone 6s Plus.

iPhone 6s Plus, iOS 9.3.5

Posted on Sep 16, 2016 6:46 AM

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Q: iOS 10 not available for my iPhone6s Plus

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  • by sterling r,

    sterling r sterling r Sep 16, 2016 7:02 PM in response to jensen86
    Community Specialists
    Sep 16, 2016 7:02 PM in response to jensen86

    Hello jensen86,
    Thank you for using Apple Support Communities. 

    I understand from your post that you have not been able to update your iPhone 6s Plus to iOS 10. I know how exciting it is for you to be able to update the iOS on your iPhone. If you are not able to update it by tapping Settings > General > Software Update, then I would suggest using iTunes on your computer to update the iOS. Make sure you create a backup file first if you do not have one already. 

    Update the iOS software on your iPhone, iPad, or iPod touch

    Update your device using iTunes

    If you can’t update wirelessly on your iOS device, you can update manually using iTunes on a computer that you trust. If your computer is using Personal Hotspot on the iOS device that you’re updating, connect your computer to a different Wi-Fi or Ethernet network before you update.

      1. Install the latest version of iTunes on your computer.
      2. Connect your device to your computer.
      3. Open iTunes and select your device.
      4. Click Summary, then click Check for Update. 
      5. Click Download and Update.
      6. If asked, enter your passcode.

      Best Regards