gauravfromcharminar

Q: iphone hangs for a while and not much fast as i expected

I recently buy a iPhone 5s and at some points while I am using it get stucks

[hangs]for a while and othe thing is when I opens an app it opens slowly and some times it also hangs??????//I dint expected such things from apple I buy my iPhone on 15 august 2016........pls help apple experts

iPhone 5s, iOS 9.3.5

Posted on Sep 16, 2016 7:55 AM

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Q: iphone hangs for a while and not much fast as i expected

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  • by AppleJen77,

    AppleJen77 AppleJen77 Sep 17, 2016 5:47 AM in response to gauravfromcharminar
    Community Specialists
    Sep 17, 2016 5:47 AM in response to gauravfromcharminar

    Hello there, guaravfromcharminar!

     

    Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue ith the iPhone being slow to run and open apps. I know how important it is to be sure the iPhone is working properly. First, check out this article with steps to Restart your iPhone, iPad, or iPod touch

     

    The next thing you might want to try is going to Settings on the iPhone and then to Reset. Once there, tap Reset all Settings. This will reset the iPhone settings, but not erase personal information such as photos, contacts, or music. It will, however, remove Wi-Fi and VPN settings so be sure you have those settings and passwords ready for when the iPhone is started back up.

     

    If that doesn't work, it would be a good idea to be sure there is not a software issue as the root cause of this for you.

    1. Check out this article for the steps for How to backup your iPhone, iPad, and iPod touch
    2. Use this article for the steps to Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings.
    3. Once that is done, set the phone up as new and test the phone to see if the issue is still going on. Then, follow this article to Restore your iPhone, iPad, or iPod touch from a backup

     

    Cheers!

  • by gauravfromcharminar,

    gauravfromcharminar gauravfromcharminar Sep 18, 2016 1:19 PM in response to AppleJen77
    Level 1 (4 points)
    iCloud
    Sep 18, 2016 1:19 PM in response to AppleJen77

    hey there ! Applejen77

    i tried  reatarting but I don't want my problem to be solved by resetting or by reset method it's just a month i purchased a new iphone i think you might agree that too............and another problem is when i touch my screen and try to type in keyboard it can't just click some words i type or we can say it just get hangs whlie typing (hangs means it just sometimes miss to hit that word for example i am typing gaurv it missed a)and one another problem when i type some word like ca in suggestion box it suggest some words to us like for word ca it shows can , can't etc..... when i click on  can't in suggestion box it's also not comming it just adds space to the word i typed ex ca    That's sit please help me i an very much tensed and didn't except this from the maker of iphone

    and thanks for the reply

    applejen77

    please help me and give a reply as soon as possible