Ebd4662

Q: Slow iMac....EtreCheck report Help please

My iMac (Late 2009) running Yosemite (10.10.5) has been running really slow and beach balling.  I ran EtreCheck but could use some help interpreting and knowing what i can get rid of and what I should not. Thanks in advance!



EtreCheck version: 3.0.3 (307)

Report generated 2016-09-16 10:00:16

Download EtreCheck from https://etrecheck.com

Runtime 3:53

Performance: Good

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Beachballing

Description:

slow and getting a lot of beachballs

 

 

Hardware Information:

    iMac (21.5-inch, Late 2009)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac10,1

    1 3.06 GHz Intel Core 2 Duo CPU: 2-core

    16 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1067 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1067 MHz ok

        BANK 0/DIMM1

            4 GB DDR3 1067 MHz ok

        BANK 1/DIMM1

            4 GB DDR3 1067 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information:

    NVIDIA GeForce 9400 - VRAM: 256 MB

        iMac 1920 x 1080

 

System Software:

    OS X Yosemite 10.10.5 (14F1912) - Time since boot: about 7 days

 

Disk Information:

    WDC WD5000AAKS-40V2B0 disk0 : (500.11 GB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 499.25 GB (45.50 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

    OPTIARC DVD RW AD-5680H   ()

 

USB Information:

    HGST G-DRIVE with Thunderbolt USB 3.0 3 TB

        EFI (disk2s1) <not mounted> : 210 MB

        TM Backup (disk2s2) /Volumes/TM Backup : 3.00 TB (2.03 TB free)

    Apple Inc. Built-in iSight

    Apple Internal Memory Card Reader

    Seagate Backup+ Desk Mac 2 TB

        EFI (disk1s1) <not mounted> : 210 MB

        External Photos  (disk1s2) /Volumes/External Photos  : 2.00 TB (1.60 TB free)

    Apple Computer, Inc. IR Receiver

    Apple Inc. BRCM2046 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Configuration files:

    /etc/sysctl.conf - File exists but not expected

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /System/Library/Extensions

    [not loaded]    com.leapfrog.codeless.kext (2.0 - 2016-09-13) [Support]

    [not loaded]    com.leapfrog.driver.LfConnectDriver (1.9.6 - SDK 10.7 - 2016-09-13) [Support]

    [not loaded]    com.philips.iokit.DLconnect (5.7.2.17412 - SDK 10.4 - 2016-09-13) [Support]

    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.97 - 2016-09-13) [Support]

 

System Launch Agents:

    [not loaded]    5 Apple tasks

    [loaded]    144 Apple tasks

    [running]    63 Apple tasks

 

System Launch Daemons:

    [not loaded]    46 Apple tasks

    [loaded]    131 Apple tasks

    [running]    86 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2015-09-16) [Support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-15) [Support]

    [loaded]    com.hp.help.tocgenerator.plist (2009-07-28) [Support]

    [running]    com.newwellnesssolutions.DLconnectMonitor.plist (2013-11-05) [Support]

    [loaded]    com.oracle.java.Java-Updater.plist (2013-01-12) [Support]

 

Launch Daemons:

    [loaded]    com.adobe.ARMDC.Communicator.plist (2016-07-15) [Support]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-15) [Support]

    [running]    com.adobe.agsservice.plist (2016-08-16) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-06-28) [Support]

    [running]    com.crashplan.engine.plist (2016-07-13) [Support]

    [running]    com.fitbit.galileod.plist (2015-06-19) [Support]

    [loaded]    com.microsoft.autoupdate.helpertool.plist (2016-07-12) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2014-11-17) [Support]

    [loaded]    com.microsoft.office.licensingV2.helper.plist (2016-02-12) [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2013-01-12) [Support]

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2013-03-17) [Support]

    [failed]    com.adobe.ARM.[...].plist (2010-10-30) [Support]

    [loaded]    com.apple.SafariBookmarksSyncer.plist (2010-11-16) [Support]

    [running]    com.spotify.webhelper.plist (2016-07-12) [Support]

 

User Login Items:

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    CrashPlan menu bar    Application  (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

    HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

    Photo Stream URL    SMLoginItem  (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

 

Internet Plug-ins:

    Default Browser: 600 - SDK 10.10 (2015-08-23)

    OfficeLiveBrowserPlugin: 12.3.6 (2013-03-30) [Support]

    NP_2020Player_WEB: 5.0.94.0 - SDK 10.6 (2011-10-26) [Support]

    AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-16) [Support]

    FlashPlayer-10.6: 22.0.0.209 - SDK 10.9 (2016-08-15) [Support]

    AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]

    Silverlight: 4.0.60531.0 (2013-07-31) [Support]

    QuickTime Plugin: 7.7.3 (2016-09-07)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-15) Outdated! Update

    iPhotoPhotocast: 7.0 (2010-04-24)

    SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-02-19) [Support]

    AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]

    GarminGpsControl: 4.0.3.0 Release - SDK 10.6 (2012-08-22) [Support]

    JavaAppletPlugin: Java 8 Update 91 build 14 (2016-05-02) Check version

 

3rd Party Preference Panes:

    Flash Player (2016-06-28) [Support]

    Java (2016-05-02) [Support]

 

Time Machine:

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 499.25 GB Disk used: 453.75 GB

        External Photos : Disk size: 2.00 TB Disk used: 400.14 GB

    Destinations:

        TM Backup [Local]

        Total size: 3.00 TB

        Total number of backups: 16

        Oldest backup: 9/9/16, 6:57 PM

        Last backup: 9/16/16, 9:24 AM

        Size of backup disk: Adequate

            Backup size 3.00 TB > (Disk used 853.89 GB X 3)

 

Top Processes by CPU:

       163%    mdworker(13)

         3%    WindowServer

         3%    kernel_task

         1%    fontd(2)

         0%    NotificationCenter(2)

 

Top Processes by Memory:

    1.12 GB    kernel_task

    754 MB    com.apple.WebKit.WebContent(4)

    475 MB    softwareupdated

    459 MB    CrashPlanService

    426 MB    mds_stores

 

Virtual Memory Information:

    7.10 GB    Free RAM

    8.90 GB    Used RAM (7.18 GB Cached)

    0 B    Swap Used

 

Diagnostics Information:

    Sep 14, 2016, 11:55:04 PM    /Library/Logs/DiagnosticReports/galileod_2016-09-14-235504_[redacted].crash

        /usr/local/bin/galileod

    Sep 14, 2016, 07:34:43 AM    /Library/Logs/DiagnosticReports/Photos_2016-09-14-073443_[redacted].cpu_resourc e.diag [Details]

        /Applications/Photos.app/Contents/MacOS/Photos

    Sep 14, 2016, 03:00:07 AM    /Library/Logs/DiagnosticReports/galileod_2016-09-14-030007_[redacted].crash

iMac, OS X Yosemite (10.10.5)

Posted on Sep 16, 2016 7:25 AM

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Q: Slow iMac....EtreCheck report Help please

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  • Helpful answers

  • by JimmyCMPIT,Helpful

    JimmyCMPIT JimmyCMPIT Sep 16, 2016 8:47 AM in response to Ebd4662
    Level 5 (7,562 points)
    Mac OS X
    Sep 16, 2016 8:47 AM in response to Ebd4662

    remove the following from your computer, consult the developer of the products websites for instructions specific to mac OS X, do not simply "drag them to the trash" in many cases it does not remove these types of applications

     

    philips.iokit

    leapfrog

    newwellnesssolutions.

    crashplan

    fitbit.

    spotify

     

    then boot into safe mode

    Try safe mode if your Mac doesn't finish starting up - Apple Support

  • by BobHarris,

    BobHarris BobHarris Sep 16, 2016 7:45 AM in response to Ebd4662
    Level 6 (19,457 points)
    Mac OS X
    Sep 16, 2016 7:45 AM in response to Ebd4662

    You do not have a memory problem, as you have lots of free RAM and your system has been up for a week.

     

    Spotlight seems to be working hard. 

           163%    mdworker(13)

    You might try re-indexing Spotlight.  This will take awhile to settle down, so start this before going to bed so it should be down by the next morning.

    <Rebuild the Spotlight index on your Mac - Apple Support>

     

    Your iMac is 7 years old.  Assuming that is the original hard disk installed, it is possible that the disk is starting to generate lots of silent retries that can slow down disk access.  Modern disks will automatically perform retires when it cannot read a sector, and may do hundreds making slight adjustments to the left/right track centering, and other electronic tricks at their disposal, before they give up.  More often than not, they will succeed, but from the user's perspective, it starts to take a long time to complete.  The disks do not report this retry activity to the host operating system, so they have nothing to report to you.

     

    You might consider making a Genius Bar appointment at your local Apple store and having them do an extended evaluation of your system (this will be free), and mention your slow performance, and ask if it could be the disk drive.

  • by Ebd4662,

    Ebd4662 Ebd4662 Sep 16, 2016 8:47 AM in response to JimmyCMPIT
    Level 1 (4 points)
    Mac OS X
    Sep 16, 2016 8:47 AM in response to JimmyCMPIT

    Thank you I will try that.

  • by Ebd4662,

    Ebd4662 Ebd4662 Sep 16, 2016 8:48 AM in response to BobHarris
    Level 1 (4 points)
    Mac OS X
    Sep 16, 2016 8:48 AM in response to BobHarris

    Thanks for the info Bob, I will make a trip to the Genius bar...didn't know that was an option . Appreciate the advice