Can't get Home App in iOS 10 to work at all!

Question

Level 1

13 points

Can't get Home App in iOS 10 to work at all!

Have been using Homekit and Siri functionality since iOS 9 to control my Hue lights. Now that I have updated to iOS 10 everything is broken. I can still control the Hue lights through the Hue App but the Home App does not find any devices. In the Hue app when I look at the Siri Voice Control settings it tells me my bridge is already paired.

Also, I have an Apple TV 4 (upgraded to TV OS 10), confirmed in my AppleID devices page to be on the same iCloud account and correct version of OS but still cannot find any way of getting it to link with the Home App.

Any help on how to get everything synced up would be great!

iPhone 6, iOS 10

Posted on Sep 16, 2016 8:21 AM

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Answer 1

Aug 7, 2017 8:49 PM in response to macmanjpc

I have nest, hue and wemo plugs and the home app can't find anything. Everything works on my wifi network. It appears as though the home app is just a fake app that pretends to look for devices but actually does nothing.

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Answer 2

Sep 16, 2016 8:28 AM in response to macmanjpc

See if there's something that will help in the support article > Find accessories that work with Apple HomeKit - Apple Support

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Answer 3

kcprice

Level 1

10 points

Sep 19, 2016 7:14 AM in response to macmanjpc

Same thing here. No accessories show up to add to my home. I have tried restarting the siri compatible bridge. Nothing. Not sure what else to do? Would prefer not to have to reset the bridge and redo all of my lights and widgets if possible. I have no idea if that would even work?

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Answer 4

kcprice

Level 1

10 points

Sep 19, 2016 8:02 PM in response to macmanjpc

I had the same issue. Not sure if this is what is happening to you but for me what happened was that the home app created 2 homes. One named "my address" and one called "my home". At least I think that is what it was called. The home app put all my Hue lights automatically into the "my home" home and defaulted to the other. I did't realize that there were two homes until I poked around for a while. Now all is well. I deleted the extraneous home and all my light are in the other home which I renamed.

Hope this helps.

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