Q: iOS 10 notification using flash
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Sep 17, 2016 7:23 AMby chris_g1,Hello there, Devin Ceartas!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with your iPhone and LED notification. I know how important it is to be sure everything on the iPhone is working properly. First, check out this article with steps to Restart your iPhone, iPad, or iPod touch.
The next thing you might want to try is going to Settings on the iPhone and then to Reset. Once there, tap Reset all Settings. This will reset the iPhone settings, but not erase personal information such as photos, contacts, or music. It will, however, remove Wi-Fi and VPN settings so be sure you have those settings and passwords ready for when the iPhone is started back up.
If that doesn't work, it would be a good idea to be sure there is not a software issue as the root cause of this for you.
- Check out this article for the steps for How to backup your iPhone, iPad, and iPod touch.
- Use this article for the steps to Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings.
- Once that is done, set the phone up as new and test the phone to see if the issue is still going on. Then, follow this article to Restore your iPhone, iPad, or iPod touch from a backup
Cheers!
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Sep 18, 2016 8:14 AMby gravitypad,HelpfulDevin,
I am having the same issue since upgrading to iOS 10. It's pretty annoying.
When it ghost flashes, there are no notifications on the lock screen or Notification Center. This behavior is both on an iPhone 6s and a new iPhone 7. Restarting and resetting the phone does not help.
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Sep 27, 2016 4:35 AMby twist944,HelpfulI also have the same problem.
The flashlight is triggered for suppressed notifications. Eg. On the mail app, I only have notifications enabled for VIP - this works fine, however the flashlight is triggered for every mail received despite there being no notification.
Resetting does not work.
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Sep 28, 2016 6:57 AMby Devin Ceartas,Exactly. Is "suppressed notifications" the official terminology? More importantly, since this appears to be a real issue, what else can I do to bring this to Apple's attention in a way that will get it on a list of things to fix? It seems quirky, but this is actually noticeably degrading my user experience.
