purchasing apple care through best buy

Hi

Follow the instructions here, including contacting Apple Support if necessary (via the link in the second article):

• Register your AppleCare plan - Apple Support
• If you don’t see your AppleCare plan on My Support - Apple Support

I got the same problem too. I purchase applecare+ for my new ipad , but somehow i just don't see it under my account. first, i just have one ac for all my devices, so it can't be anywhere else; second, i did track this issue with the guys in Best buy, they told me to wait 72hrs, 3 days, for then to update the data from best buy to apple system, BUT! I wait for like already 4days, and it still did not appear. I have my receipt, my credit care purchase record, i just don't have my apple care plan.......Best buy told me to find people in Apple to figure it out, and i call apple support for help, they told me come back Best buy to check it out. What's wrong with Apple and their authorised store???

hi,

thank you so much for your advice! Actually, I figured it out what happened!! Best Buy they did a mistake!

i reached to best buy today, they said they made a mistake in putting my applecare in my ipad, because i purchased them separately, their system is not good dealing with separate purchasing case like mine.

So, what they do is they kinda gimme a new receipt with my ipad and apple care together, then,they helped me registered into apple system.

Now, im good.BUT, it's just so inconvenient.It tooks me totally a week to deal with it.

Hi

I suggest that you contact AppleCare Product Support for assistance with your issue:

http://www.apple.com/support/applecare/contact/

You're welcome! 🙂