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Sep 16, 2016 11:04 AM in response to Mencelusby Eric Root, -
Sep 16, 2016 11:16 AM in response to Eric Rootby Mencelus,Tried that page already. Utterly not helpful. I have some deep, fundamental problem. Those articles on scratch the surface of whatever is wrong. So, I've tried both; just haven't contacted Apple Support itself. Don't they have a chat function or something? I'd rather not do a phone call.