HT201911: AirPort Extreme/Express, Time Capsule: How to find the serial number

Learn about AirPort Extreme/Express, Time Capsule: How to find the serial number
rpmcestmoi

Q: My serial # rejected on Apple help site. Airport Express

airport extreme flat with rounded corners

serial number rejected by apple help.

confounded

Posted on Sep 16, 2016 10:37 AM

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Q: My serial # rejected on Apple help site. Airport Express

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  • by Tesserax,

    Tesserax Tesserax Sep 16, 2016 2:48 PM in response to rpmcestmoi
    Level 9 (54,452 points)
    Wireless
    Sep 16, 2016 2:48 PM in response to rpmcestmoi

    The last generation (5th) of the "flat" Extreme base stations was discontinued in 2013. That would mean that it would not qualify for AppleCare even if you bought it with another AppleCare-qualifying product (Mac desktop or laptop).

     

    What question or issue do you have with your base station that you need assistance with?