Hand Written Note Feature for iMessage & iPhone 6 Doesn't Work

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Hand Written Note Feature for iMessage & iPhone 6 Doesn't Work

The Hand Written Note iMessage feature on my Iphone 6 is malfunctioning. The feature does not initiate when the phone is turned to a "landscape" position. I tried to turn off and then on the phone. The problem persisted. I updated the IOS to 10.0.1

iPhone 6, iOS 10

Posted on Sep 16, 2016 11:48 AM

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Answer 1

sterling r

Community Specialist

Sep 17, 2016 9:40 AM in response to Haksui76

Hello Haksui76,

Thanks for that info and choosing the Apple Support Communities. I know how important using the new handwritten message feature is to you! If I understand correctly, you are unable to initiate the handwritten message when your iPhone is in landscape orientation, even after restarting your iPhone. The good news is the following steps will be helpful in resolving your issue. First, make a backup of your personal data, just to be safe:

How to back up your iPhone, iPad, and iPod touch
Import photos and videos from your iPhone, iPad, or iPod touch

The next step is to Reset All Settings from Settings > General > Reset on your device. This resets all of your device’s settings like Wallpaper, Sounds, Display & Brightness, Background App Refresh, Date & Time, and removes all of your previously used Wi-Fi networks and passwords.

Reset iPhone Settings - iPhone User Guide

Once your iPhone restarts, then test the handwritten message feature in the Messages app again, and here is more info about this feature.

Handwritten messages - iPhone User Guide

Cheers!

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Answer 2

Oct 18, 2016 12:54 AM in response to Haksui76

I Have the same issue. The feature worked for me when I first updated to iOS 10 then either a following update broke it or toggling the rotation lock did as I use that feature. im using an iPhone 6s.

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