Put restrictions on kids phone but now don't remember the passcode how do you get unlocked

I put restrictions on kids phone 6 months ago and would like to take them off

bbut don't remember the 4 digit code how can I fix

Posted on Sep 16, 2016 12:06 PM

Reply
2 replies

Sep 16, 2016 2:10 PM in response to melissafromchina grove

You will need to erase the device and set it as new. See the quote below from Use Restrictions on your iPhone, iPad, and iPod touch - Apple Support -- you can click on the link in the quote for more instructions.

If you forget your Restrictions passcode, you need to erase your device, then set it up as a new device to remove the Restrictions passcode. Restoring your device using a backup won't remove the Restrictions passcode.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Put restrictions on kids phone but now don't remember the passcode how do you get unlocked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.