mariahfromillinois

Q: my iphone 6 freezes when I have wifi turned on

I have an iphone 6 and after updating to iOS 9.3.3 my phone started freezing when the wifi was turned on.  I have tried it on other wifi networks and still have the same problem.  I have also contacted apple and went through a lot of troubleshooting with them, and still have not had any success.  I have wiped my phone using itunes back to factory, I tried resetting the network settings too.  This is a photo of what happens sometimes too.  I am not able to even turn the wifi on.  It is just blacked out.  IMG_0037.PNGThis photo shows how the wifi will just grey out and cause my phone to freeze.  It won't switch over to network.IMG_0048.PNG Thanks in advanced for any help!

iPhone 6, iOS 10

Posted on Sep 16, 2016 1:04 PM