Is there a problem with Apple Pay and ios10

I Upgraded to iOS 10 on Wednesday but didn't use Apple Pay until I received my iPhone 7 today, the double click on home button does Not work. My husband has a 6s and also upgraded to iOS 10 and his does not work either. All was fine on iOS 9.3.5 last week. Is this a known issue?

thanks

iPhone 6s, iOS 10, iPhone 6s and 7

Posted on Sep 16, 2016 1:40 PM

Reply
27 replies

Oct 8, 2016 11:02 AM in response to rushgary

rushgary wrote:


Spoke with Apple today & they acted as though it was a new issue. iOS 10.0.2 from Apple USA bad upgrade.

Given that most people with iOS 10.0.2 are not having this problem, something is going on with your phone particularly. It could be hardware. It could be software. I would suggest that you restore the phone as new and test it. That will give you a starting point.

Oct 18, 2016 2:49 PM in response to Rich Lonertgan

Rich Lonertgan wrote:


I Tried everything practical. Don't want to reset phone. It's not worth it. But until apple does something apple pay is dead to me.

Then I guess Apple Pay is dead to you forever, as Apple isn't going to do anything for one phone, unless you take it to them to troubleshoot the problem with your phone. It's not a problem with the version, as demonstrated by the fact that a couple of hundred million users have not reported it as a problem.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is there a problem with Apple Pay and ios10

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.