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Level 1 (4 points)
Mac OS X

Q: Kernel crashes I think?

since installing the update I've been crashing frequently, programs closing, and my laptop restarting
I was in the middle of making a post moments ago when it restarted to say my computer had to restart because of a problem

Anonymous UUID:   6ACB0689-A277-39CC-28C6-10B245A76311

 

Fri Sep 16 15:24:37 2016

 

*** Panic Report ***

panic(cpu 0 caller 0xffffff801dbce6fa): Kernel trap at 0xffffff801df7e68a, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x00007fa0ebdce008, CR3: 0x0000000071766000, CR4: 0x0000000000002660

RAX: 0xffffffffffffffff, RBX: 0xffffff8030692690, RCX: 0x00000000032f0000, RDX: 0x0002000000000000

RSP: 0xffffff802583b190, RBP: 0xffffff802583b1b0, RSI: 0x00000000ffffffff, RDI: 0xffffff8030683670

R8:  0xffffff803034e800, R9:  0x0000000000000000, R10: 0xffffff8030683658, R11: 0xffffff8030688ae8

R12: 0xffffff80306900f0, R13: 0x0000000000000000, R14: 0xffffff8030683670, R15: 0xffffff8030683658

RFL: 0x0000000000010206, RIP: 0xffffff801df7e68a, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x00007fa0ebdce008, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0

 

Backtrace (CPU 0), Frame : Return Address

0xffffff8090b75c50 : 0xffffff801dadab52

0xffffff8090b75cd0 : 0xffffff801dbce6fa

0xffffff8090b75eb0 : 0xffffff801dbec563

0xffffff8090b75ed0 : 0xffffff801df7e68a

0xffffff802583b1b0 : 0xffffff801df7b78e

0xffffff802583b1d0 : 0xffffff801dfd7e64

0xffffff802583b200 : 0xffffff801db3ca79

0xffffff802583b230 : 0xffffff801db69b9c

0xffffff802583b260 : 0xffffff801dcff80e

0xffffff802583b2e0 : 0xffffff801dcff3f6

0xffffff802583b320 : 0xffffff801dd029a4

0xffffff802583b350 : 0xffffff801dcfe4a1

0xffffff802583b3e0 : 0xffffff801df00c75

0xffffff802583b510 : 0xffffff801df0fb82

0xffffff802583b6e0 : 0xffffff801dcf309e

0xffffff802583b7b0 : 0xffffff801dcf2848

0xffffff802583b8f0 : 0xffffff801dd1a146

0xffffff802583b9a0 : 0xffffff801dd06358

0xffffff802583bbe0 : 0xffffff801dd07023

0xffffff802583bf60 : 0xffffff801e028701

0xffffff802583bfb0 : 0xffffff801dbecd66

 

BSD process name corresponding to current thread: installer

 

Mac OS version:

15G31

 

Kernel version:

Darwin Kernel Version 15.6.0: Thu Jun 23 18:25:34 PDT 2016; root:xnu-3248.60.10~1/RELEASE_X86_64

Kernel UUID: B5AA8E3E-65B6-3D0E-867B-8DCCF81E536C

Kernel slide: 0x000000001d800000

Kernel text base: 0xffffff801da00000

__HIB  text base: 0xffffff801d900000

System model name: MacBookPro5,5 (Mac-F2268AC8)

 

System uptime in nanoseconds: 2307232153196

last loaded kext at 2281515755662: com.apple.driver.AppleXsanScheme    3 (addr 0xffffff7fa04a7000, size 32768)

last unloaded kext at 344769389480: com.apple.filesystems.msdosfs    1.10 (addr 0xffffff7fa04a7000, size 61440)

loaded kexts:

com.apple.driver.AudioAUUC    1.70

com.apple.driver.AppleHWSensor    1.9.5d0

com.apple.driver.AGPM    110.22.0

com.apple.filesystems.autofs    3.0

com.apple.driver.AppleOSXWatchdog    1

com.apple.driver.AppleMikeyHIDDriver    124

com.apple.driver.AppleHDA    274.12

com.apple.driver.AppleMikeyDriver    274.12

com.apple.driver.pmtelemetry    1

com.apple.iokit.IOUserEthernet    1.0.1

com.apple.iokit.IOBluetoothSerialManager    4.4.6f1

com.apple.Dont_Steal_Mac_OS_X    7.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0

com.apple.driver.AppleBacklight    170.8.9

com.apple.driver.AppleLPC    3.1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.4.6f1

com.apple.driver.AppleUpstreamUserClient    3.6.1

com.apple.GeForceTesla    10.0.0

com.apple.driver.AppleMCCSControl    1.2.13

com.apple.driver.AppleSMCLMU    208

com.apple.driver.AppleHV    1

com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0

com.apple.driver.SMCMotionSensor    3.0.4d1

com.apple.driver.AppleUSBTCButtons    245.4

com.apple.driver.AppleUSBTCKeyboard    245.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0

com.apple.BootCache    38

com.apple.driver.AppleIRController    327.6

com.apple.driver.AppleUSBCardReader    3.7.1

com.apple.iokit.SCSITaskUserClient    3.7.7

com.apple.iokit.IOAHCIBlockStorage    2.8.5

com.apple.driver.AppleFWOHCI    5.5.4

com.apple.driver.AirPort.Brcm4331    800.20.24

com.apple.driver.AppleAHCIPort    3.1.8

com.apple.nvenet    2.0.22

com.apple.driver.usb.AppleUSBEHCIPCI    1.0.1

com.apple.driver.usb.AppleUSBOHCIPCI    1.0.1

com.apple.driver.AppleSmartBatteryManager    161.0.0

com.apple.driver.AppleRTC    2.0

com.apple.driver.AppleHPET    1.8

com.apple.driver.AppleACPIButtons    4.0

com.apple.driver.AppleSMBIOS    2.1

com.apple.driver.AppleACPIEC    4.0

com.apple.driver.AppleAPIC    1.7

com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0

com.apple.nke.applicationfirewall    163

com.apple.security.quarantine    3

com.apple.security.TMSafetyNet    8

com.apple.driver.AppleIntelCPUPowerManagement    218.0.0

com.apple.driver.AppleXsanScheme    3

com.apple.AppleGraphicsDeviceControl    3.12.8

com.apple.kext.triggers    1.0

com.apple.driver.DspFuncLib    274.12

com.apple.kext.OSvKernDSPLib    525

com.apple.iokit.IOSurface    108.2.3

com.apple.iokit.IOSerialFamily    11

com.apple.driver.IOPlatformPluginLegacy    1.0.0

com.apple.driver.AppleBacklightExpert    1.1.0

com.apple.driver.IOPlatformPluginFamily    6.0.0d7

com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.4.6f1

com.apple.iokit.IOBluetoothFamily    4.4.6f1

com.apple.nvidia.classic.NVDANV50HalTesla    10.0.0

com.apple.nvidia.classic.NVDAResmanTesla    10.0.0

com.apple.driver.AppleSMBusController    1.0.14d1

com.apple.driver.usb.IOUSBHostHIDDevice    1.0.1

com.apple.iokit.IOFireWireIP    2.2.6

com.apple.driver.AppleHDAController    274.12

com.apple.iokit.IOHDAFamily    274.12

com.apple.iokit.IOAudioFamily    204.4

com.apple.vecLib.kext    1.2.0

com.apple.driver.AppleSMBusPCI    1.0.14d1

com.apple.driver.CoreCaptureResponder    1

com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0

com.apple.iokit.IONDRVSupport    2.4.1

com.apple.iokit.IOGraphicsFamily    2.4.1

com.apple.driver.AppleSMC    3.1.9

com.apple.driver.AppleUSBMultitouch    250.5

com.apple.driver.usb.AppleUSBHub    1.0.1

com.apple.iokit.IOUSBHIDDriver    900.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice    3.7.7

com.apple.iokit.IOUSBMassStorageDriver    1.0.0

com.apple.driver.usb.cdc    5.0.0

com.apple.driver.usb.networking    5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice    1.0.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.7.7

com.apple.iokit.IOBDStorageFamily    1.8

com.apple.iokit.IODVDStorageFamily    1.8

com.apple.iokit.IOCDStorageFamily    1.8

com.apple.iokit.IOAHCISerialATAPI    2.6.2

com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.7

com.apple.iokit.IOFireWireFamily    4.6.1

com.apple.iokit.IO80211Family    1110.26

com.apple.driver.corecapture    1.0.4

com.apple.iokit.IOAHCIFamily    2.8.1

com.apple.iokit.IONetworkingFamily    3.2

com.apple.driver.usb.AppleUSBOHCI    1.0.1

com.apple.driver.usb.AppleUSBEHCI    1.0.1

com.apple.driver.AppleEFINVRAM    2.0

com.apple.driver.NVSMU    2.2.9

com.apple.iokit.IOUSBFamily    900.4.1

com.apple.iokit.IOUSBHostFamily    1.0.1

com.apple.driver.AppleUSBHostMergeProperties    1.0.1

com.apple.driver.AppleEFIRuntime    2.0

com.apple.iokit.IOHIDFamily    2.0.0

com.apple.iokit.IOSMBusFamily    1.1

com.apple.security.sandbox    300.0

com.apple.kext.AppleMatch    1.0.0d1

com.apple.driver.AppleKeyStore    2

com.apple.driver.AppleMobileFileIntegrity    1.0.5

com.apple.driver.AppleCredentialManager    1.0

com.apple.driver.DiskImages    417.4

com.apple.iokit.IOStorageFamily    2.1

com.apple.iokit.IOReportFamily    31

com.apple.driver.AppleFDEKeyStore    28.30

com.apple.driver.AppleACPIPlatform    4.0

com.apple.iokit.IOPCIFamily    2.9

com.apple.iokit.IOACPIFamily    1.4

com.apple.kec.Libm    1

com.apple.kec.pthread    1

com.apple.kec.corecrypto    1.0

Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.4.6f1 17910, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE SSD TS256A, 251 GB

Serial ATA Device: HL-DT-ST DVDRW  GS23N

USB Device: USB Bus

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: USB Receiver

USB Device: USB Bus

USB Device: BRCM2046 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 2.0 Bus

USB Device: Built-in iSight

USB Device: USB 2.0 Bus

USB Device: Card Reader

Thunderbolt Bus:

 

 

please help

MacBook Pro, iOS 10

Posted on Sep 16, 2016 2:31 PM

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Get Schwifty

Q: Kernel crashes I think?

  • All replies
  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Sep 16, 2016 5:34 PM in response to Get Schwifty
    Level 9 (73,650 points)
    iTunes
    Sep 16, 2016 5:34 PM in response to Get Schwifty

    Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
      

    Etrecheck – System Information

  • by Get Schwifty,

    Get Schwifty Get Schwifty Sep 16, 2016 6:11 PM in response to Eric Root
    Level 1 (4 points)
    Mac OS X
    Sep 16, 2016 6:11 PM in response to Eric Root

    I tried to update my computer, then it crashed, now it loads til I login then infinitely loads after I enter my password

  • by BobHarris,

    BobHarris BobHarris Sep 16, 2016 6:25 PM in response to Get Schwifty
    Level 6 (19,650 points)
    Mac OS X
    Sep 16, 2016 6:25 PM in response to Get Schwifty

    Try Safe mode

    <http://support.apple.com/kb/ht1564>

     

    If you can get it booted and to stay up, try running EtreCheck as suggested above, and posting the output here.

     

    If you cannot get booted in Safe mode, then suggest you make a Genius Bar appointment at your local Apple store and have your system evaluated (this part is free; any repairs will cost, but they ask first)

  • by Barney-15E,

    Barney-15E Barney-15E Sep 16, 2016 7:56 PM in response to Get Schwifty
    Level 9 (50,757 points)
    Mac OS X
    Sep 16, 2016 7:56 PM in response to Get Schwifty

    There is nothing in that panic log indicating a third-party kext issue, and it doesn't appear you have any external devices connected. That pretty much indicates some internal hardware fault.

     

    If it doesn't occur again, it might just have been some odd problem and you can ignore it.

    If it continues to occur, you can first try resetting NVRAM: How to Reset NVRAM on your Mac - Apple Support

    Another thing to do would be to erase the drive, repair it if necessary, and then restore from your backup (you have one, don't you?).

    If that fails, it could be some odd bug in the kernel that may only affect your Mac or that model. Restoring to a previous OS version may resolve that problem.

    Finally, you may just have to take it to an Apple Store and have it checked out.