Vickynick
Level 1 (22 points)
iPhone

Q: iPhone 7 front camera flickering HDR during FaceTime

Today i have recieved my new iPhone 7. During a FaceTime call my video was constantly changing from bright to dark. When i moved the camera focus (early evening brightness) to a bright light just behind me the HDR processing does nog seem to know the correct brightness levels. This caused flickering of my camera image from bright to dark. Not a very nice way of having a FaceTime conversation. Does anyone else have the same issues? Does this need to be resolved in a software fix or can the auto HDR mode be disabled somehow?

iPhone 7, iOS 10, Updated to latest iOS

Posted on Sep 16, 2016 2:01 PM

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Vickynick

Q: iPhone 7 front camera flickering HDR during FaceTime

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  • by cschfx ,

    cschfx cschfx Oct 19, 2016 9:48 AM in response to Vickynick
    Level 1 (4 points)
    Oct 19, 2016 9:48 AM in response to Vickynick

    I spoke with support again for this issue, they advised that I put the phone into recovery mode to wipe and reinstall the OS. After doing so this seems to have improved the issue for me quite a bit (I noticed a couple times where the camera did not adjust properly to changes is lighting during a FT video chat). They advised if the issue continues to happen to take the phone back to the store and get it replaced.

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