HappyMan2120
Level 1 (6 points)
iOS Apps

Q: Can't accept terms of service

I'm trying to update apps on my phone and I am being advised that "Apple media Service Terms and Conditions have changed" I press agree and and I am getting nothing. Whats going on??

iPhone 6, iOS 10

Posted on Sep 16, 2016 4:01 PM

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HappyMan2120

Q: Can't accept terms of service

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  • Helpful answers

  • by alex_h1,

    alex_h1 alex_h1 Sep 17, 2016 4:39 PM in response to HappyMan2120
    Community Specialists
    Sep 17, 2016 4:39 PM in response to HappyMan2120
    Howdy HappyMan2120!


    I understand you're unable to agree to the Terms and Conditions on your iPhone 6. It's important to be able to update your apps!

    You posted during a time where the System Status page reflected an issue with the iTunes and App Store: On Friday, September 16, 2016, some users experienced a problem with the iTunes and App Store.

    The System Status page now reflects that the both the iTunes Store and the App Store are working as expected. Please try again. If you encounter any issues, restart your iPhone and try again. Here's how:

    Restart your iPhone, iPad, or iPod touch


    Enjoy your weekend!

  • by szybownik,

    szybownik szybownik Sep 26, 2016 10:53 PM in response to alex_h1
    Level 1 (4 points)
    iTunes
    Sep 26, 2016 10:53 PM in response to alex_h1

    Hi,

    I've tried to install something from AppStore today. I have still the same problem as described above. I'm not directed to any place where I could sign terms and conditions of Apple Media Services. After clicking OK, AppStore returns to it's screen with applications. Nothing new is installed.

    Screen Shot 2016-09-27 at 07.52.55.png