anatoll

Q: Photos: discrepancy between iTunes and Photos

Hello, I have a long time going issue with the discrepancy between the number of photos I have in Photos and iTunes. Here is the scenario:

 

I take pictures using my iPhone, then sync it with my Mac Book Pro. Photos showing let's say 10,000 photos/videos

Go to iTunes and it shows 9,935 (usually a small bunch less). So when it gets synced back with my iPhone, I have a few pictures less.

After a few days delay, these "missing" photos appear on my iPhone just fine (after sync) but another, new batch of freshly made/synced photos are being "lost".

 

In other words, there is some delay in sync between iPhone>Photos>iTunes>iPhone.

 

I've tried to deal with it by calling Apple support, and they've done three sessions (about a year ago), but couldn't resolve the issue promising each time to call again. The problem is - I'm always on travel for work, and it's hard for me to be available for Apple to give it another try...

 

I use my iPhone for work, taking lots of pictures. Having it syncing properly is critical. Please help.

 

Sincerely,

Anatoly

MBP, MiniServer, MacPro, iMac, Mac OS X (10.6.2)

Posted on Sep 16, 2016 5:19 PM