HT203977: How to back up your iPhone, iPad, and iPod touch
Learn about How to back up your iPhone, iPad, and iPod touch
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All replies
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Helpful answers
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Sep 16, 2016 6:51 PM in response to anotherheart1by Stuart423,Make sure you're signed into iCloud with your Apple ID and password from the phone.
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Sep 16, 2016 6:54 PM in response to Stuart423by anotherheart1,Stuart.
I did. I am signed into my icould account and it still will not allow me to turn back up on. I have been trying to figure this out for the past 2 hours to no avail. Any other ideas?
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Sep 16, 2016 8:57 PM in response to anotherheart1by Stuart423,Let's take a look at your iCloud account. Is there space on the iCloud for any more backup on your account?
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Sep 16, 2016 11:04 PM in response to anotherheart1by romie7,I Have that same problem too. I pick up the iPhone 7 plus today and I was in the Apple Store for more than 5 hours trying to access iCloud on the iPhone 7. The girl in the Sherman oaks Apple Store named Sara just told me to go home and try it later. I've been on the apple support chat also for more than 2 hours but nothing happened, problem not fixed.